Inline Manual vs Whatfix
Inline Manual
inlinemanual.com
Whatfix
whatfix.comSide by side
| Figure | Inline Manual | Whatfix |
|---|---|---|
| Price from | $3/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 8 |
| Spec score · In App Messaging | 8.9 (#2) | 8.2 (#7) |
| Spec score · Product Adoption Software | 8.9 (#4) | 8.2 (#10) |
| Spec score · Digital Adoption Platforms | 8.9 (#4) | 8.3 (#6) |
| Spec score · Onboarding Bots | 9.0 (#4) | 8.2 (#9) |
| Spec score · Software Tutorials | 8.9 (#5) | 8.2 (#12) |
| Analytics | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. | Product Analytics can track user actions and application adoption, and its Standard plan is included free with a DAP Web & Desktop plan. |
| Company legal name | The website footer identifies the maker as Inline Manual Ltd. | The Apple App Store identifies the developer as Whatfix Private Limited. |
| Founded | 2012 | 2014 |
| Headquarters | London, England | Bengaluru, India |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | Published integrations include Salesforce, Salesforce Survey, SAP SuccessFactors, ServiceNow, SurveyMonkey and Workday. |
| Licence | The terms describe Inline Manual as proprietary hosted software and grant customers limited subscription rights rather than ownership. | Whatfix is proprietary commercial software governed by its EULA; the EULA prohibits reverse engineering, decompiling and disassembly. |
| Rating on G2 | 4.6 out of 5 from 23 reviews | 4.5 out of 5 from 559 reviews |
| Rating on GetApp | 4.3 out of 5 from 3 reviews | 4.6 out of 5 from 77 reviews |
| Self-hosting | The player can be implemented on-premise, including a standalone offline player option. | Export mode allows Whatfix Flows to be self-hosted so data does not leave the customer’s servers or premises. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | Standard customer support is available 24 hours a day, Monday through Friday, and plans list a named Customer Success Manager and content author training. |
| What it does | Inline Manual is a digital adoption platform for in-app walkthroughs, tooltips, checklists, announcements and help content. | Whatfix combines in-app guidance, simulated training and adoption analytics in one enterprise digital-adoption platform. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
Whatfix
- Product Analytics StandardFree
- DAP Mobile StandardPriced on request
- DAP Web & Desktop EnterprisePriced on request
- DAP Web & Desktop PremiumPriced on request
- DAP Web & Desktop StandardPriced on request
- EnterprisePriced on request
- PremiumPriced on request
- StandardPriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.
Whatfix
Whatfix is an enterprise digital adoption platform for guiding people through software and tracking application adoption. Its in-app guidance includes Self Help, task lists, Smart Tips, step-by-step Flows, Beacons, Pop-Ups, and Launchers. Product Analytics can track user actions and adoption; its Standard plan is included free with a DAP Web & Desktop plan. Whatfix Mobile supports native, React Native, Xamarin, Cordova, Flutter, and Ionic apps on Android and iOS. The platform also lists desktop and virtual desktop support, including Citrix and Azure Virtual Desktop. Integrations include Salesforce, ServiceNow, Confluence, Workday, Microsoft Azure, Amplitude, and Power BI. Deployment can be cloud or self-hosted, although some Standard and Premium features may not be available in self-hosted deployments. Listed security controls include SSO, IP whitelisting, audit logs, and data residency selection. Subscription charges combine a product and plan fee with user-license fees based on employee counts or customer-facing monthly active users. Most plan prices are available on request.