Inline Manual vs ZAM
Inline Manual
inlinemanual.comZAM
crezam.comSide by side
| Figure | Inline Manual | ZAM |
|---|---|---|
| Price from | $3/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · Digital Adoption Platforms | 8.9 (#4) | 6.7 (#27) |
| Company | Inline Manual says it was created in 2012, and its site lists Inline Manual Ltd. at 20-22 Wenlock Road, London, England. | The maker is CrezamCreative Tech Private Limited, which describes itself as based in Bengaluru, India, and incubated at IIM Lucknow's Enterprise Incubation Centre. |
| Headquarters | London, England | Bengaluru, India |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | The site names SAP, Salesforce, ServiceNow, Workday, Microsoft 365, HR systems, internal portals, and custom or legacy tools as supported examples. |
| Product | Inline Manual is a Digital Adoption Platform for creating interactive walkthroughs, tooltips, and support articles inside a customer’s app. | ZAM is an AI digital adoption platform that guides employees through workflows by voice, in real time, on their screen. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | ZAM's product page invites CIOs and IT leaders, heads of L&D, and heads of Operations to use the platform for software rollout, training, and employee productivity needs. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.