Inn-Flow vs Otelier
Inn-Flow
inn-flow.comOtelier
otelier.ioSide by side
| Figure | Inn-Flow | Otelier |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Hotel Accounting Software | 8.1 (#9) | 7.5 (#18) |
| Business intelligence | Business intelligence offers portfolio dashboards, rollups, scheduled reports and comparisons of labor, revenue, budget and prior-year results. | IntelliSight combines data from multiple systems into customizable reports and dashboards and offers more than 100 predefined reports. |
| Company history | Inn-Flow says it was established in 2009 in Cary, North Carolina, launched its software to hospitality users in 2014, and was founded by John Erhart. | The company page reports 30 years of experience building solutions for large hotel groups. |
| Headquarters | Cary, North Carolina, United States | Otelier lists its primary office in Atlanta, Georgia. |
| Integrations | Inn-Flow publishes integrations with hotel PMS, payroll, payment processor and GPO systems and says it has dozens of connectors. | Otelier says it offers more than 440 hotel technology integrations, including PMS, POS, accounting, labor, spa, and golf systems. |
| Security | Inn-Flow says it uses bank-grade encryption, data and system redundancies, and rotating multi-tiered backups, and regularly tests backups and failover configurations. | The product pages describe secure cloud storage for nightly reports and invoice records, and secure access for teams and auditors. |
| Support | Customer support is offered by email and chat 24 hours a day, seven days a week, excluding federal holidays, and is included with the software subscription unless an order specifies otherwise. | Otelier describes standard support as including tutorials, troubleshooting guides, standard SLAs, and phone, email, or portal support. |
| What it does | Inn-Flow is a hotel back-office platform combining accounting, labor, procurement, facilities, payroll, bookkeeping and business intelligence. | Otelier provides hospitality software for back-office automation, business intelligence, and budgeting and forecasting. |
| Who it serves | Inn-Flow describes its platform as serving hotel portfolios from individual properties to management companies, and says its customers range from one to 200 properties. | Otelier says its software serves hotel management companies, owners, brands, operators, and resorts. |
Plans
In their own words
Inn-Flow
Inn-Flow is a hotel-focused back-office platform covering accounting, labor, procurement, facilities, payroll workflows, bookkeeping, and business intelligence. Accounting tools include automated accounts payable, daily reconciliation, and financial visibility across properties. Labor management supports staffing forecasts, labor-cost control, and schedules aligned to demand using hotel-specific metrics. Budgeting and forecasting use real accounting data, and reporting is designed around hotel workflows, including USALI-aligned financials. Listed property management system integrations include Amadeus, AutoClerk, Choice ADVANTAGE, Galaxy, HotelKey, Infor, Jonas Chorum, and Marriott Fosse. The company says implementation comes with purchased software modules and generally takes 30 days, with expedited starts possible in less than a week. Email and chat support is available around the clock except federal holidays, and is included unless an order says otherwise. Pricing is customized: most applications are priced per hotel per month, while Labor Management and Payroll use employee-count tiers. The platform is offered on Android, iOS, and web.
Otelier
Otelier is a cloud-based hotel operations and data platform for hotel management companies, ownership groups, hospitality brands, resorts, and operators. Its suite covers business intelligence, budgeting and forecasting, night audit, reconciliation, and back-office automation. IntelliSight combines data from multiple systems into customizable reports and dashboards and includes more than 100 predefined reports. TruePlan uses audited accounting actuals for property- and portfolio-level budgets and forecasts, with predictive models, hospitality-specific drivers, collaboration, and what-if scenarios. DigiAudit stores nightly reports in a searchable cloud repository and supports signatures and audit-compliance tracking. Rec automates OTA, bank, cash, credit-card, guest-folio, and income-journal reconciliation. Other tools address income-audit journaling, invoice management, and vendor payments. Otelier lists more than 440 hotel technology integrations, including Opera, Stayntouch, M3, Sage 300, QuickBooks, Cloudbeds, and ADP. It describes secure cloud storage and team and auditor access. Pricing is available by demo request, with no public plan price stated.