Innago vs PayProp
Innago
innago.com
PayProp
payprop.comSide by side
| Figure | Innago | PayProp |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · Property Management Software | 9.3 (#1) | 9.1 (#13) |
| Spec score · Real Estate Property Management | 9.1 (#1) | 8.8 (#6) |
| Founded | LinkedIn lists Innago as founded in 2017. | 2004 |
| Free plan | Yes | No |
| Headquarters | Cincinnati, Ohio, United States | London, United Kingdom |
| Maintenance | Tenants can submit and track maintenance requests, while landlords manage work orders and maintenance teams. | Maintenance tickets can record property issues, attach invoices and create payments from the ticket workflow. |
| Praise: support | GetApp reviewers commonly describe support as responsive, knowledgeable and quick to resolve issues. | Reviewers repeatedly describe the support team as helpful, knowledgeable, professional and responsive. |
| Rating on Apple App Store | 4.4 out of 5 from 1K ratings | 4.7 out of 5 from 3 ratings |
| Rating on GetApp | 4.9 out of 5 from 535 reviews | 4.5 out of 5 from 13 reviews |
| Rating on Trustpilot | 4.7 out of 5 from 466 reviews | 2.5 out of 5 from 5 reviews |
| Support | Innago states that landlords receive direct phone support and comprehensive data encryption. | PayProp offers phone and email support, onboarding, refresher training, and a dedicated account manager. |
| System requirements | The setup guide says an internet-enabled device, browser and email address are required; it supports desktop, laptop, smartphone and tablet use, with iOS and Android apps. | The platform is optimized for desktop, tablet and mobile-phone use. |
| Tenant portal | Each tenant receives a portal to pay rent, view leases, upload documents, submit maintenance requests and communicate with the landlord. | Tenants receive a branded portal for payment options, payment history, deposits, documents and maintenance requests. |
| What it does | Innago is cloud property-management software for landlords and property managers covering applications, screening, leases, rent, work orders, financials and tenant communication. | PayProp is a cloud platform that automates rental-payment collection, reconciliation and distribution for residential property managers. |
Plans
Innago
- FreeFree
- Landlord platformFree
- ACH rent payment$2, paid once
- Credit/debit rent payment$2.99, paid once
- Income verification add-on$10, paid once
- Tenant screening$30, paid once
PayProp
- License$40 a month
- Monthly service fee£1 a month
- License£79 a month
- Once-off setup feePrice not published
- PayPropPriced on request
In their own words
Innago
Innago is property management software for landlords, with tools for online rent collection, tenant access, maintenance, accounting, and leases. Its tenant portal gives tenants a dedicated point of access, while the listed management functions cover key property operations. Innago runs on Android and iOS, and mobile apps are listed for both platforms. The Free plan costs nothing and provides property management software access for landlords. It has no monthly fee, setup fee, or contract. Innago was founded in 2017 and is headquartered in Cincinnati, Ohio, United States. For landlords comparing software by its stated scope and terms, Innago brings rent collection, tenant portal, maintenance management, property accounting, and lease management together under a free plan.