Inspectlet vs Smartlook
Inspectlet
inspectlet.com
Smartlook
smartlook.comSide by side
| Figure | Inspectlet | Smartlook |
|---|---|---|
| Price from | $39/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 11 | 1 |
| Spec score · Heatmap and session replay tools | 8.9 (#10) | 8.3 (#27) |
| Spec score · Website Optimization Tools | 8.7 (#7) | 7.6 (#21) |
| Spec score · Session Recording Software | 8.8 (#8) | 7.7 (#25) |
| Spec score · Session Replay Software | 8.8 (#7) | 7.7 (#24) |
| Spec score · Behavior Analytics | 8.8 (#7) | 7.7 (#19) |
| Spec score · Visitor Behavior Intelligence Software | 8.7 (#7) | 7.7 (#20) |
| Free plan | Yes | Yes |
| Headquarters | Santa Clara, California, United States | Brno, Czech Republic |
| Integrations | When a site has a Google Analytics 4 or Google Tag Manager dataLayer, Inspectlet can automatically mirror pushed events as session tags. | Listed integrations include Google Firebase, HubSpot, Salesforce, Segment, Slack, Intercom, Jira, Mixpanel, Sentry, and Zapier. |
| Mobile capture | Yes | Yes |
| Rage-click detection | Yes | Yes |
| Session recordings | Yes | Session recordings let teams review user sessions and filter to find important moments. |
Plans
Inspectlet
- FreeFree
- Micro$39 a month
- Startup$79 a month
- Growth$149 a month
- Accelerate$299 a month
- Enterprise 250K$499 a month
- Enterprise 500K$749 a month
- Enterprise 1M$1,199 a month
- Enterprise 2M$1,799 a month
- Custom EnterprisePriced on request
In their own words
Inspectlet
Inspectlet records website sessions so teams can review visitors’ mouse movements, scrolling, clicks, and keypresses. Its heatmaps visualize eye-tracking, clicks, and scrolling, including on dynamic content. AI Session Insights can identify patterns such as rage clicks, JavaScript errors, conversion drop-offs, form abandonment, and unusual navigation. Users can also ask questions in plain English and receive analytics answers with tables, breakdowns, and replay links. Other tools include A/B testing, conversion funnels, form analytics, feedback surveys, and JavaScript error logging. Inspectlet runs on the web and supports React, Angular, Vue, and other JavaScript-heavy frameworks. Installation options include a JavaScript snippet, browser and React packages, Google Tag Manager, and a WordPress plugin. The free plan costs nothing and covers 2,500 recorded sessions per month across up to three websites, with one month of retention. Paid plans start at $39 a month. Recording stops when the monthly limit is reached, while existing recordings and heatmaps remain accessible. Retention ranges from one month on Free to 24 months on Enterprise.
Smartlook
Smartlook combines session recordings with event-based analytics for websites and mobile apps. It supports web, iOS, Android, and an API. Funnels identify where users leave, while heatmaps show clicks and scrolling; rage-click detection and mobile capture are also available. Mobile crash reports connect a crash with the recording and preceding events. Smartlook says its SDKs automatically mask passwords, numbers, and form contents in recordings. Its listed security measures include SSL/TLS transfer encryption, AWS infrastructure, and a Data Protection Officer. Integrations include Google Firebase, HubSpot, Salesforce, Segment, Slack, Intercom, Jira, Mixpanel, Sentry, and Zapier. The free plan costs nothing, subject to limitations, and allows 20 REST API requests per hour. New paid plans have not been available since 31 May 2026. The standalone platform is scheduled for decommissioning on 30 September 2027; online support is scheduled through 31 August 2027.