InstaDispatch vs SignedOff
InstaDispatch
instadispatch.comSignedOff
signedoff.co.zaSide by side
| Figure | InstaDispatch | SignedOff |
|---|---|---|
| Price from | $200/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 8 |
| Spec score · Delivery Management Software | 9.0 (#7) | 8.1 (#34) |
| Free plan | Yes | No |
| Headquarters | Northampton, United Kingdom | South Africa |
| Integrations | Listed connectors include DHL, UPS, FedEx, DPD, Parcelforce, Palletways, Shopify, Magento, Amazon, WooCommerce, eBay, Linnworks, Shiptheory, Mintsoft, QuickBooks, Stripe and Xendit. | The privacy policy lists AWS for hosting, storage and email, Mapbox for maps, and Google and Apple for push notifications. |
| Live tracking | Dispatchers can monitor drivers on a live map and customers can receive tracking links and ETA updates. | The office dashboard shows trucks on a real-time map with GPS trails. |
| Proof of delivery | The driver app records signatures, photographs, OTP confirmation, comments, timestamps, GPS coordinates and barcodes as delivery evidence. | photo_and_signature |
| Support | The help center advertises live chat Monday to Friday, email support targeted within one business hour, phone support and screen-share calls. | The site says a person replies within one business day and lists [email protected] for contact. |
Plans
InstaDispatch
- FreeFree
- Small$200 a month
- Medium$300 a month
- Large$600 a month
- Enterprise$1,200 a month
SignedOff
- Monthly (1–5 trucks)Price not published
- Monthly (6–20 trucks)Price not published
- Monthly (21–50 trucks)Price not published
- Monthly (51+ trucks)Price not published
- Monthly — 51+ trucks229 ZAR a month
- Monthly — 21–50 trucks269 ZAR a month
- Monthly — 6–20 trucks329 ZAR a month
- Monthly — 1–5 trucks399 ZAR a month
In their own words
InstaDispatch
InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding, and e-commerce teams. It handles order booking, automated dispatch, job allocation, route planning, and planning routes across multiple vehicles. Digital proof of delivery can record signatures, OTPs, barcodes, photos, comments, timestamps, and geo-coordinates. Customers can receive milestone updates by email, SMS, or WhatsApp. Listed integrations include DHL, UPS, FedEx, DPD, Shopify, Magento, Amazon, WooCommerce, QuickBooks, and Stripe. The Android and iOS driver app works offline, keeping delivery and proof-of-delivery records locally until connectivity returns. InstaDispatch says its cloud service has 99.9% uptime, encrypted data, and backups; it also describes dedicated account management, onboarding, and 24/7 support. A Free plan is listed, without a stated shipment allowance or price. The pricing note says paid plans start at $129/mo; listed monthly plans include Small at $200 a month and Enterprise at $1,200 a month. Some add-ons, including route optimization and ETA, are paid.
SignedOff
SignedOff has no write-up on Specifiction yet; its figures are above.