InstaDispatch vs Traksend
InstaDispatch
instadispatch.comTraksend
traksend.comSide by side
| Figure | InstaDispatch | Traksend |
|---|---|---|
| Price from | $200/mo | 25,000 NGN/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Courier Management Software | 9.1 (#1) | 7.4 (#21) |
| Headquarters | Northampton, United Kingdom | Lagos, Nigeria |
| Integrations | Listed connectors include DHL, UPS, FedEx, DPD, Parcelforce, Palletways, Shopify, Magento, Amazon, WooCommerce, eBay, Linnworks, Shiptheory, Mintsoft, QuickBooks, Stripe and Xendit. | The privacy policy identifies Supabase for database and authentication infrastructure, Google Maps Platform for geocoding and map rendering, payment processors, and WhatsApp Business API providers as subprocessors or service providers. |
| Support | The help center advertises live chat Monday to Friday, email support targeted within one business hour, phone support and screen-share calls. | The pricing page lists WhatsApp support on Starter, priority WhatsApp support on Growth, dedicated support on Scale, and a dedicated account manager on Pro. |
Plans
InstaDispatch
- FreeFree
- Small$200 a month
- Medium$300 a month
- Large$600 a month
- Enterprise$1,200 a month
Traksend
- Starter25,000 NGN a month
- Growth50,000 NGN a month
- Scale90,000 NGN a month
- ProPriced on request
In their own words
InstaDispatch
InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding, and e-commerce teams. It handles order booking, automated dispatch, job allocation, route planning, and planning routes across multiple vehicles. Digital proof of delivery can record signatures, OTPs, barcodes, photos, comments, timestamps, and geo-coordinates. Customers can receive milestone updates by email, SMS, or WhatsApp. Listed integrations include DHL, UPS, FedEx, DPD, Shopify, Magento, Amazon, WooCommerce, QuickBooks, and Stripe. The Android and iOS driver app works offline, keeping delivery and proof-of-delivery records locally until connectivity returns. InstaDispatch says its cloud service has 99.9% uptime, encrypted data, and backups; it also describes dedicated account management, onboarding, and 24/7 support. A Free plan is listed, without a stated shipment allowance or price. The pricing note says paid plans start at $129/mo; listed monthly plans include Small at $200 a month and Enterprise at $1,200 a month. Some add-ons, including route optimization and ETA, are paid.