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Traksend

traksend.com

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Spec score 7.4 #21 of 28 in Courier Management Software

Spec sheet

Purpose
Traksend describes itself as a logistics operating system for courier and dispatch businesses, including independent US courier operators.Read 3 Oct 2026 · traksend.com
Integrations
The privacy policy identifies Supabase for database and authentication infrastructure, Google Maps Platform for geocoding and map rendering, payment processors, and WhatsApp Business API providers as subprocessors or service providers.Read 3 Oct 2026 · traksend.com
Security
The privacy policy states that Traksend uses TLS for data in transit, AES-256 for data at rest, bcrypt password hashing, role-based access controls, and regular security reviews.Read 3 Oct 2026 · traksend.com
Support
The pricing page lists WhatsApp support on Starter, priority WhatsApp support on Growth, dedicated support on Scale, and a dedicated account manager on Pro.Read 3 Oct 2026 · traksend.com
Headquarters
Lagos, NigeriaRead 28 Sep 2026 · traksend.com
Customer tracking
Customers can view delivery tracking from a link without creating an account or installing an app.Read 3 Oct 2026 · traksend.com
Data retention
The privacy policy says GPS history is retained for 90 days, delivery records for 12 months by default, and closed-account data is deleted within 30 days except where legally required.Read 3 Oct 2026 · traksend.com
GPS tracking
The operator dashboard shows active drivers on a live map, with GPS pings roughly every 30 seconds and ETA estimates based on position.Read 3 Oct 2026 · traksend.com
Payment handling
Traksend supports pay-before-delivery or pay-on-delivery and can send account details to customers automatically.Read 3 Oct 2026 · traksend.com
Plan limits
Traksend says each package with a unique tracking link counts as one delivery, and deliveries do not expire when unused.Read 3 Oct 2026 · traksend.com
Privacy and compliance
The privacy policy says Traksend operates in compliance with Nigeria’s Data Protection Act 2023 and that driver GPS tracking is active only during assigned deliveries and with consent.Read 3 Oct 2026 · traksend.com
Route management
Operators can group multiple pickups and drop-offs into trips, sequence stops, and record status, time, and proof for each stop.Read 3 Oct 2026 · traksend.com
SMS fallback
Traksend supports SMS notifications for customers who do not use WhatsApp.Read 3 Oct 2026 · traksend.com
WhatsApp AI
Its Tara assistant can extract structured delivery details from WhatsApp orders and send unclear cases to a human team member.Read 3 Oct 2026 · traksend.com
White label
Tracking pages, messages, and payment details can carry the operator’s business name and branding; own-domain support is listed for Growth and above.Read 3 Oct 2026 · traksend.com

Plans and prices

Starter 25,000 NGN a month Monthly fee; pricing page also says each plan is a one-time purchase of delivery credit with no recurring lock-in. 150 deliveries/month · 150 WhatsApp notifications/month · 2 staff users · 5 drivers · Tara AI up to 75 deliveries/month Read 3 Oct 2026 · traksend.com
Growth 50,000 NGN a month Monthly fee; pricing page also says each plan is a one-time purchase of delivery credit with no recurring lock-in. 500 deliveries/month · 500 WhatsApp notifications/month · 5 staff users · 15 drivers · Tara AI up to 400 deliveries/month · custom domain Read 3 Oct 2026 · traksend.com
Scale 90,000 NGN a month Monthly fee; pricing page also says each plan is a one-time purchase of delivery credit with no recurring lock-in. 1,000 deliveries/month · 1,000+ WhatsApp notifications/month · 10 staff users · 30 drivers · Tara AI full access · data export · custom domain Read 3 Oct 2026 · traksend.com
Pro Priced on request Custom pricing; one-time purchase of delivery credit with no recurring lock-in. 1,000+ deliveries/month · 1,000+ WhatsApp notifications/month · custom staff and driver limits · unlimited/custom booking capacity · dedicated account manager · SLA agreement Read 3 Oct 2026 · traksend.com

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