Interakt vs Picky Assist

Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram customer queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for capturing leads on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, with automatic assignment of owners and statuses. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. The integrations list includes Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web. Growth costs $55/mo (+taxes); a 14-day trial is available without a credit card, but there is no free plan.

Picky Assist is a multichannel service for broadcast campaigns and workflow automation. Its listed tools include personalized variables and template management, and it is available on Android and the web. The Free Forever plan costs nothing and allows 2 users, 500 contacts, and 5,000 interactions per month. Starter costs $39 a month for 3 users, 2,000 contacts, and 150,000 interactions per month. Growth is $49 a month for 5 users, 10,000 contacts, and 500,000 monthly interactions; Scale is $69 a month for 10 users, 20,000 contacts, and 1,000,000 monthly interactions. API Only costs $29 a month and includes unlimited interactions. The listed contact limit is 2,000, matching the Starter plan allowance. Picky Assist was founded in 2018 and lists its headquarters in Delaware, USA, with a presence in Kerala, India. Its plans offer different user, contact, and interaction capacities for campaign and workflow use.