Interakt vs WA Desk
Interakt
interakt.shop
WA Desk
wadesk.coSide by side
| Figure | Interakt | WA Desk |
|---|---|---|
| Price from | — | ₹1,499/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 3 |
| Spec score · WhatsApp Customer Service Software | 8.4 (#11) | 7.3 (#27) |
| Automation | Interakt offers a no-code, drag-and-drop WhatsApp chatbot builder and describes automating up to 80% of queries. | Its no-code automations support keyword triggers, multi-step chatbot flows, quick-reply menus, welcome messages, after-hours replies, and handoff to an agent. |
| Channels | The site lists WhatsApp, Instagram, RCS, and voice among its channels and solutions. | The unified inbox supports WhatsApp Business, email or Gmail, Telegram, and two-way SMS via Twilio or another provider. |
| Product | Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement. | WA Desk is a WhatsApp-first customer-support helpdesk that turns conversations into tickets for teams to manage together. |
| Support | The shared team inbox lets teams manage WhatsApp and Instagram customer queries and collaborate. | The site lists sales, support, and demo contact options, and Growth includes priority support. |
Plans
Interakt
- Starter$12 a month
- Growth$55 a month
- Advanced$69 a month
- Instagram Starter$12 a month
- Sales CRM₹2,499 a month
- WhatsApp AI Agents₹2,499 a month
- EnterprisePriced on request
In their own words
Interakt
Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram customer queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for capturing leads on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, with automatic assignment of owners and statuses. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. The integrations list includes Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web. Growth costs $55/mo (+taxes); a 14-day trial is available without a credit card, but there is no free plan.