Interakt vs Whatso
Interakt
interakt.shop
Whatso
whatso.devSide by side
| Figure | Interakt | Whatso |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 3 |
| Spec score · WhatsApp Business API Providers | 8.4 (#7) | 7.1 (#27) |
| Spec score · WhatsApp Customer Service Software | 8.4 (#11) | 7.2 (#29) |
| Audience | Interakt says its vision is to be the de-facto WhatsApp Business platform for SMBs and D2C brands. | Whatso describes the product as a WhatsApp support and sales channel for business teams, with Starter aimed at small teams and Business at larger operations. |
| Integrations | Its integrations page lists native integrations including Shopify, WooCommerce, and Google Sheets. | Whatso connects WhatsApp messaging through the official WhatsApp Business Platform Cloud API and supports webhook-powered flows for order tracking and lead capture. |
| Product | Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement. | Whatso turns a WhatsApp Business number into a shared team inbox for assigning chats, replying with templates, automating with chatbots, and sending broadcasts. |
| Support | The shared team inbox lets teams manage WhatsApp and Instagram customer queries and collaborate. | Support is available by email at [email protected], and Whatso says it typically replies within one business day. |
Plans
Interakt
- Starter$12 a month
- Growth$55 a month
- Advanced$69 a month
- Instagram Starter$12 a month
- Sales CRM₹2,499 a month
- WhatsApp AI Agents₹2,499 a month
- EnterprisePriced on request
In their own words
Interakt
Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram customer queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for capturing leads on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, with automatic assignment of owners and statuses. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. The integrations list includes Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web. Growth costs $55/mo (+taxes); a 14-day trial is available without a credit card, but there is no free plan.