Interakt vs ZenWapp
Interakt
interakt.shopZenWapp
zenwapp.comSide by side
| Figure | Interakt | ZenWapp |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · WhatsApp Customer Service Software | 8.4 (#11) | 6.5 (#32) |
| Automation | Interakt offers a no-code, drag-and-drop WhatsApp chatbot builder and describes automating up to 80% of queries. | It offers instant automatic replies, custom message templates and AI-powered automatic translation. |
| Integrations | Its integrations page lists native integrations including Shopify, WooCommerce, and Google Sheets. | The integrations page lists Shopify, WooCommerce, Salesforce, HubSpot, Google Analytics, Slack, Zapier, Make.com, REST API and webhooks, among others. |
| Product | Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement. | ZenWapp brings WhatsApp, Instagram, Facebook Messenger, Telegram, email and web chat into one shared team inbox. |
| Support | The shared team inbox lets teams manage WhatsApp and Instagram customer queries and collaborate. | The support center lists 24/7 live support, email support with a stated two-hour response time, weekday phone support and video calls by appointment. |
Plans
Interakt
- Starter$12 a month
- Growth$55 a month
- Advanced$69 a month
- Instagram Starter$12 a month
- Sales CRM₹2,499 a month
- WhatsApp AI Agents₹2,499 a month
- EnterprisePriced on request
In their own words
Interakt
Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram customer queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for capturing leads on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, with automatic assignment of owners and statuses. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. The integrations list includes Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web. Growth costs $55/mo (+taxes); a 14-day trial is available without a credit card, but there is no free plan.