InterFAX vs TELUS Cloud Fax
InterFAX
uplandsoftware.comTELUS Cloud Fax
telus.comSide by side
| Figure | InterFAX | TELUS Cloud Fax |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Online Fax Services | 8.7 (#17) | 8.9 (#8) |
| Spec score · Online fax services | 8.5 (#26) | 8.8 (#14) |
| Free plan | No | No |
| Headquarters | Austin, Texas, United States | British Columbia, Canada |
| Inbound faxing | Yes | Yes |
| Integrations | The product page lists integrations with Epic, Salesforce, and OncoEMR, and also names email providers. | The page names SAP and Salesforce.com as example application integrations available via a Fax API. |
| International faxing | Yes | Yes |
| Security | InterFAX describes TLS encryption for inbound and outbound faxes, private and public key signature authentication, and a delete fax after completion feature. | TELUS says advanced security technologies protect documents and customer data for Canadian-bound faxes remains in Canada. |
| Support | InterFAX states it offers 24/7/365 customer support and local language support experts by phone in 58 countries. | The product page lists separate technical-support numbers for TELUS Cloud Fax and the eFax Corporate-powered service. |
Plans
InterFAX
- Monthly subscriptionPrice not published
- Prepaid pricing packagePrice not published
TELUS Cloud Fax
- Single fax number$14.95, paid once
- Setup feePrice not published
In their own words
InterFAX
InterFAX is a hosted online fax service for sending and receiving faxes through web-connected applications, without installing software. Users can fax through email, the web interface, mobile devices, or scanning devices, and the service supports inbound and international faxing. Developers can add cloud fax to applications using REST or SOAP APIs. Listed integrations include Epic, Salesforce, OncoEMR, and email providers. Features include customizable headers and cover pages, granular permissions, delivery confirmations, retry settings, OCR, document workflows, activity reporting, and an audit trail. Bulk fax broadcasting supports up to 20,000 recipients. InterFAX describes TLS encryption, signature authentication, and an option to delete faxes after completion. It also describes HIPAA, PHIPA, and PCI DSS compliance, plus ISO 27001 accreditation. Pricing is available on request, and a 30-day trial is offered; there is no free plan. Prepaid faxing has no monthly minimums or fees, while receiving faxes requires a subscription with a monthly page allowance.
TELUS Cloud Fax
TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.