InterFAX vs WestFax
InterFAX
uplandsoftware.com
WestFax
westfax.comSide by side
| Figure | InterFAX | WestFax |
|---|---|---|
| Price from | — | $14.99/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 6 |
| Spec score · Online Fax Services | 8.7 (#17) | 8.9 (#9) |
| Spec score · Online fax services | 8.5 (#26) | 8.8 (#15) |
| Spec score · Customer Service Fax Software | 8.3 (#7) | 8.1 (#9) |
| API | The developer API supports REST and SOAP for integrating cloud fax into applications. | WestFax exposes REST endpoints and webhooks for sending, receiving and tracking faxes; API access is an Enterprise feature. |
| Compliance | The product page describes InterFAX as HIPAA-, PHIPA-, and PCI DSS-compliant and ISO 27001-accredited. | The company states that it is HITRUST R2 certified, SOC 2 Type II audited, PCI DSS certified and aligned with HIPAA, FERPA, CJIS, GLBA and PIPEDA; a BAA is included on every plan. |
| Compliance support | hipaa | hipaa |
| Founded | 1996 | 1999 |
| Free plan | No | No |
| Headquarters | Austin, Texas, United States | Centennial, Colorado, United States |
| Inbound faxing | Yes | Yes |
| International faxing | Yes | Yes |
| Mobile apps | No | Yes |
Plans
InterFAX
- Monthly subscriptionPrice not published
- Prepaid pricing packagePrice not published
WestFax
- Solo$14.99 a month
- Team (5 users)$39.95 a month
- Team (25 users)Price not published
- Solo$14.99 a month
- Team$39.95 a month
- EnterprisePriced on request
In their own words
InterFAX
InterFAX is a hosted online fax service for sending and receiving faxes through web-connected applications, without installing software. Users can fax through email, the web interface, mobile devices, or scanning devices, and the service supports inbound and international faxing. Developers can add cloud fax to applications using REST or SOAP APIs. Listed integrations include Epic, Salesforce, OncoEMR, and email providers. Features include customizable headers and cover pages, granular permissions, delivery confirmations, retry settings, OCR, document workflows, activity reporting, and an audit trail. Bulk fax broadcasting supports up to 20,000 recipients. InterFAX describes TLS encryption, signature authentication, and an option to delete faxes after completion. It also describes HIPAA, PHIPA, and PCI DSS compliance, plus ISO 27001 accreditation. Pricing is available on request, and a 30-day trial is offered; there is no free plan. Prepaid faxing has no monthly minimums or fees, while receiving faxes requires a subscription with a monthly page allowance.
WestFax
WestFax is a paid online fax service for inbound faxing through a virtual fax number. It supports international faxing and HIPAA compliance, with access on the web, Windows, macOS, iOS, and Android; mobile apps are available. The Solo plan costs $14.99 a month, billed monthly with cancellation at any time, and includes one user license and 500 pages per month. The five-user Team plan costs $39.95 a month and includes 1,500 pages per month. WestFax has no free plan. The maker is listed as founded in 1999, with headquarters given as Centennial, Colorado, United States; its maker information also lists Denver, Colorado.