InvGate Service Desk vs Runbook
| InvGate Service Desk | Runbook | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | Yes |
| Paid from | $41.67/mo | $40/mo |
| Platforms | api, Linux, self-hosted, Web, Windows | Web |
| Free plan | No | No |
| SLA management | Yes | |
| IT asset management | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Approval workflows | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | Yes |
| Mobile apps | Yes | |
| Root-cause analysis | Yes | |
| Known-error database | Yes | |
| Workaround tracking | Yes | |
| Incident linking | Yes | |
| Permanent-fix tracking | Yes | |
| Internal employee portal | Yes | |
| Runbook support | Yes | |
| AI-powered search | Yes | |
| Slack access | Yes |
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