InvGate Service Desk vs Spiceworks Cloud Help Desk

InvGate Service Desk

6.9 #26 in IT Knowledge Base Software

About InvGate Service Desk

Spiceworks Cloud Help Desk

7.0 #15 in IT Help Desk Software

About Spiceworks Cloud Help Desk
InvGate Service DeskSpiceworks Cloud Help Desk
Free planNoYes
Free trialYes
Paid from$41.67/mo$5/mo
Platformsapi, Linux, self-hosted, Web, WindowsAndroid, iOS, Web
Free planNoYes
SLA managementYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYesNo
Approval workflowsYes
Mobile appsYesYes
IT asset managementYes
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes

Listed together in Best IT Help Desk Software