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SPECIFICTION
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Invoca vs MaestroQA

Invoca

invoca.com

MaestroQA

maestroqa.com

Side by side

FigureInvocaMaestroQA
Price from—$185/mo
Free plan—Yes
Free trial—Yes
Open source——
WebYesYes
Windows—Yes
macOS—Yes
APIYesYes
Plans published57
Spec score · Customer Interaction Analytics Software6.9 (#19)9.0 (#2)
Spec score · Call Center Quality Management Software7.0 (#20)9.1 (#1)
Data protectionInvoca says it stores data on private US and EU servers as directed by customers and uses redaction and encryption to protect sensitive information.The trust center says data is encrypted at rest, in transit, and during backup, with access limited to authorized personnel and configurable retention.
HeadquartersSanta Barbara, California, United StatesNew York City, New York, United States
IntegrationsInvoca offers no-code and low-code integrations for advertising, CRM, and contact center platforms, as well as developer APIs and webhooks.The current Rippit integrations page lists one-click integrations for Intercom and Zendesk.
What it doesInvoca attributes offline phone call conversions to their marketing sources and helps teams measure call quality and campaign outcomes.MaestroQA is a cloud conversation analytics and quality-assurance platform for calls, chats, emails, bots, surveys and other customer interactions.

Plans

Invoca

  • ElitePriced on request
  • EnterprisePriced on request
  • Performance EnterprisePriced on request
  • Performance ProfessionalPriced on request
  • ProPriced on request

Invoca pricing →

MaestroQA

  • FreeFree
  • FreeFree
  • Starter$185 a month
  • Starter$185 a month
  • Growth$495 a month
  • Growth$495 a month
  • EnterprisePriced on request

MaestroQA pricing →

In their own words

Invoca

Invoca has no write-up on Specifiction yet; its figures are above.

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MaestroQA

MaestroQA has no write-up on Specifiction yet; its figures are above.

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