IRONGRID vs The Customer Factor
IRONGRID
irongridapp.comThe Customer Factor
thecustomerfactor.comSide by side
| Figure | IRONGRID | The Customer Factor |
|---|---|---|
| Price from | $39/mo | $34.95/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Window Cleaning Software | 8.1 (#11) | 7.3 (#26) |
| Founded | 2026 | 2004 |
| Security | The maker says company data is tenant-isolated with database-level row security, data is encrypted in transit and at rest, and uploaded files are private to the company account. | The privacy policy says sensitive or credit information is encrypted using SSL and access to personal information is restricted; it also states the company does not use vulnerability scanning or PCI-standard scanning. |
Plans
The Customer Factor
- Monthly$34.95 a month
- QuarterlyPriced on request
- Annual$449.50 a year
In their own words
IRONGRID
IRONGRID is a field-management platform for contractors and trade professionals. It combines work orders, crew scheduling, time tracking, materials, and invoicing. Work orders can include photos, notes, statuses, priorities, target dates, and recurring schedules. Teams can assign staff and subcontractors, define Admin, Manager, and Employee roles, and control access. Job costing records labor hours and material purchases, with invoice calculations for labor rates and material markups. Clients can approve or decline emailed quotes without an account, and approved quotes can become work orders automatically. QuickBooks Online integration is available on Pro and Business, with automatic or one-click invoice synchronization. Payments support cards, ACH transfers, and checks; electronic processing fees apply. IRONGRID runs as a Progressive Web App on web, iOS, and Android, works offline, and installs without an app-store download. Data is tenant-isolated, encrypted in transit and at rest, and uploaded files remain private to the company account. Plans are billed annually: Starter is $39.00 per month ($468/year), Pro $129.00 ($1548/year), and Business $199.00 ($2388/year). A 14-day trial is offered, with no free plan.
The Customer Factor
The Customer Factor has no write-up on Specifiction yet; its figures are above.