iSecretShop vs Mebius
iSecretShop
isecretshop.com
Mebius
mebius.itSide by side
| Figure | iSecretShop | Mebius |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Mystery Shopping Software | 7.9 (#7) | 7.0 (#14) |
| Integrations | The opened product pages describe connecting shoppers with multiple mystery shopping providers, but do not name third-party software integrations. | Mebius states it interoperates with Shopmetrics and Sassie and offers a REST API, webhooks, and SSO via OAuth 2.0. |
| Product | iSecretShop is a software platform and job board that aggregates mystery shopping and other research opportunities from multiple companies. | Mebius combines mystery shopping, Voice of Customer, audit and compliance, and field training on one retail intelligence platform. |
| Support | The internal-audit support page provides a sales contact at 888.206.2337 extension 110 and [email protected]. | Mebius offers a 30-minute call with its international team and describes that team as English-speaking and experienced with international projects. |
Plans
In their own words
iSecretShop
iSecretShop is a job board and software platform that gathers mystery shopping and research assignments from multiple providers. Opportunities include covert mystery shops, competitive price audits, merchandising, market research panels, intercept interviews and overt audits. Shoppers can schedule assignments, complete them in the field, attach photos with geotags and date and time stamps, and submit work from a mobile device. Alerts combine aggregated available-shop emails, phone push notifications and targeted geo-zones. Shoppers can use the iPhone or Android app, mobile web or a computer; a smartphone is not required. The iOS and Android apps are free, and the service says businesses pay for it. iSecretShop does not pay shoppers: companies offering assignments set their own payment policies. Businesses can contact iSecretShop about using the platform for internal audits and demonstrations, but no public business plan price is listed. The iOS listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone.
Mebius
Mebius is a web-based retail intelligence platform combining mystery shopping, Voice of Customer, audits and compliance, and field training. It measures customer interactions and turns observations into actions aimed at improving customer numbers and average basket size. Mystery shopping can cover stores, calls, web journeys, repairs, test drives, declared visits, dealer networks, and competitors. Mebius describes a field of 120,000 shoppers, automatic app validation, three quality-control levels, and a first field reading within seven days of kickoff. Voice of Customer analyzes reviews from Google, TripAdvisor, Trustpilot, Reddit, and Facebook, combines in-store QR feedback with NPS micro-surveys, and gathers employee feedback through WhatsApp. Audit checks can include brand standards, HACCP, hygiene, stock, age-restricted sales, and regulated financial sales, with photos and traceability. Best-Seller delivers mobile-first micro-learning triggered by measured gaps. Integrations include Shopmetrics, Sassie, a REST API, webhooks, and OAuth 2.0 SSO. Pricing is available on request; the Voice of Customer plan is billed as a fixed cost per store, with a free pilot available.