iSecretShop vs MobiAudit
iSecretShop
isecretshop.comMobiAudit
shopmetrics.comSide by side
| Figure | iSecretShop | MobiAudit |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Mystery Shopping Software | 7.9 (#7) | 7.2 (#13) |
| Data collection | The shopper registration page requests personal details including name, address, contact information, birth date, and payment email. | The app supports online and offline survey data collection. |
| Headquarters | Spokane, Washington, United States | Sylvania, Ohio, United States |
| Pricing | The business site directs prospective customers to contact iSecretShop and does not display business plan prices on the opened page. | The maker’s opened pages provide a demo request but no MobiAudit subscription price or plan details. |
| Security | The opened maker pages do not state a security certification or compliance standard. | Shopmetrics says it uses reasonable physical, electronic, and managerial procedures to protect personal data from loss, misuse, and unauthorized access or disclosure. |
| Support | The internal-audit support page provides a sales contact at 888.206.2337 extension 110 and [email protected]. | The MobiAudit Google Play listing gives [email protected] as the app support email. |
Plans
In their own words
iSecretShop
iSecretShop is a job board and software platform that gathers mystery shopping and research assignments from multiple providers. Opportunities include covert mystery shops, competitive price audits, merchandising, market research panels, intercept interviews and overt audits. Shoppers can schedule assignments, complete them in the field, attach photos with geotags and date and time stamps, and submit work from a mobile device. Alerts combine aggregated available-shop emails, phone push notifications and targeted geo-zones. Shoppers can use the iPhone or Android app, mobile web or a computer; a smartphone is not required. The iOS and Android apps are free, and the service says businesses pay for it. iSecretShop does not pay shoppers: companies offering assignments set their own payment policies. Businesses can contact iSecretShop about using the platform for internal audits and demonstrations, but no public business plan price is listed. The iOS listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone.
MobiAudit
MobiAudit is an Android and iOS mobile app for mystery shopping and market-research fieldwork. It supports assignment scheduling, surveys and evidence collection for mystery shopping, client intercept and exit surveys, targeted marketing surveys, internal audits and other studies. Survey data synchronizes between the device and server, allowing offline work, and the app integrates with Shopmetrics for offline assignments. The App Store listing describes deployment on smartphones, tablets, netbooks, laptops, handheld devices, kiosks and customer interaction terminals. Auto-Alert Nearby Opportunities uses device GPS; background GPS can significantly reduce battery life. Survey data and personal information entered into a survey remain on the device until submission and synchronization. The app also stores account email addresses and passwords on the device for syncing. Removing the account or deleting the app removes those credentials, while media captured outside the app may remain and require manual deletion. MobiAudit is listed as free, with no subscription price or plan details provided. Shopmetrics says it is ISO-certified and serves providers in more than 80 countries.