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SPECIFICTION
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MobiAudit

shopmetrics.com

iOSAndroid
Visit shopmetrics.com
Spec score 7.2 #13 of 21 in Mystery Shopping Software

What it is

MobiAudit is an Android and iOS mobile app for mystery shopping and market-research fieldwork. It supports assignment scheduling, surveys and evidence collection for mystery shopping, client intercept and exit surveys, targeted marketing surveys, internal audits and other studies. Survey data synchronizes between the device and server, allowing offline work, and the app integrates with Shopmetrics for offline assignments. The App Store listing describes deployment on smartphones, tablets, netbooks, laptops, handheld devices, kiosks and customer interaction terminals. Auto-Alert Nearby Opportunities uses device GPS; background GPS can significantly reduce battery life. Survey data and personal information entered into a survey remain on the device until submission and synchronization. The app also stores account email addresses and passwords on the device for syncing. Removing the account or deleting the app removes those credentials, while media captured outside the app may remain and require manual deletion. MobiAudit is listed as free, with no subscription price or plan details provided. Shopmetrics says it is ISO-certified and serves providers in more than 80 countries.

Spec sheet

Purpose
MobiAudit supports mystery shopping and market research fieldwork, including intercept surveys, exit surveys, targeted marketing surveys, and internal audits.Read 8 Oct 2026 · play.google.com
Security
Shopmetrics says it uses reasonable physical, electronic, and managerial procedures to protect personal data from loss, misuse, and unauthorized access or disclosure.Read 8 Oct 2026 · shopmetrics.com
Support
The MobiAudit Google Play listing gives [email protected] as the app support email.Read 8 Oct 2026 · play.google.com
Headquarters
Sylvania, Ohio, United StatesRead 28 Sep 2026 · shopmetrics.com
Founded
2004Read 28 Sep 2026 · shopmetrics.com
Account credentials
The privacy policy says the app stores account email addresses and passwords on the device to enable quick syncing, and says users can remove them by removing the account or deleting the app.Read 7 Oct 2026 · shopmetrics.com
Company certification
Shopmetrics says it is an ISO-certified company.Read 7 Oct 2026 · shopmetrics.com
Company security
The company says it takes reasonable and appropriate physical, electronic, and managerial measures to protect personal data.Read 7 Oct 2026 · shopmetrics.com
Data collection
The app supports online and offline survey data collection.Read 8 Oct 2026 · play.google.com
Device credentials
The app stores account email addresses and passwords on the device to support syncing, and says these can be removed by removing the account or deleting the app.Read 8 Oct 2026 · shopmetrics.com
Intended customers
The company describes its technology solutions as serving mystery shopping, fieldwork, business audit, and market research providers worldwide.Read 7 Oct 2026 · shopmetrics.com
Maker certification
Shopmetrics says it is ISO-certified and its products are used in more than 80 countries.Read 8 Oct 2026 · shopmetrics.com
Media retention
Media captured outside the app may remain on the device after survey submission and must be removed manually.Read 8 Oct 2026 · shopmetrics.com
Nearby opportunities
The Auto-Alert Nearby Opportunities feature uses device GPS, and the listing warns that background GPS use can significantly reduce battery life.Read 7 Oct 2026 · apps.apple.com
Offline data storage
Survey data and personal data entered into a survey are stored on the device until the survey is submitted and synced with the server.Read 8 Oct 2026 · shopmetrics.com
Offline work
The app syncs survey data with the device and server so users can work with surveys offline.Read 7 Oct 2026 · shopmetrics.com
On-device data
Survey personal data remains on the device until the survey is submitted and the app syncs with the server; deleting the app removes that data from the device.Read 7 Oct 2026 · shopmetrics.com
Pricing
The maker’s opened pages provide a demo request but no MobiAudit subscription price or plan details.Read 8 Oct 2026 · shopmetrics.com
Privacy and data controller
Shopmetrics says providers or their end-clients generally control personal data collected through the platform, and directs users to those organizations for details of their data use.Read 8 Oct 2026 · shopmetrics.com
Shopmetrics integration
MobiAudit integrates with the Shopmetrics platform so field workers can complete assignments offline.Read 8 Oct 2026 · play.google.com
Study types
It supports mystery shopping, client intercept and exit surveys, targeted marketing surveys, internal audits, and other studies.Read 7 Oct 2026 · apps.apple.com
Supported devices
The app listing says it can be deployed to smartphones, tablets, netbooks, laptops, and other handheld devices, and installed on kiosks and customer interaction terminals.Read 8 Oct 2026 · play.google.com
Target users
The maker describes its products as serving mystery shopping, fieldwork, business audit, and market research providers.Read 8 Oct 2026 · shopmetrics.com
Vendor safeguards
Shopmetrics says it enters confidentiality and data processing agreements with vendors and regularly reviews their privacy and security practices.Read 8 Oct 2026 · shopmetrics.com

Strong points and limits

Strong points

  • Offline survey collection and synchronization
  • Supports multiple study types
  • Works with Shopmetrics assignments
  • Multiple evidence collection
  • Available for Android and iOS

Limits

  • Background GPS can reduce battery life
  • Credentials are stored on the device
  • External media may require manual removal
  • No subscription pricing details are listed

Who it suits

It suits mystery-shopping, fieldwork, business-audit and market-research providers whose workers need scheduled assignments and offline mobile surveys. Teams should account for on-device credentials, survey data and retained media.

Verdict

MobiAudit covers scheduled field assignments, offline surveys and evidence capture across a broad device range. Its free listing is clear, but device-stored data, GPS battery use and retained external media deserve operational attention.

Where Specifiction places it

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