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Isentia vs Streem Social Listen

Isentia

isentia.com

Streem Social Listen

streem.com.au

Side by side

FigureIsentiaStreem Social Listen
Price from——
Free plan——
Free trial——
Open source——
WebYesYes
iOSYes—
AndroidYes—
Plans published00
Spec score · Media Monitoring Software7.6 (#6)6.9 (#14)
Spec score · Social Media Listening Software7.8 (#30)7.4 (#60)
Founded19822013
HeadquartersSydney, New South Wales, AustraliaSydney, Australia
Intended usersThe company describes its platform as a tool for communications professionals navigating the media landscape.Streem says its media intelligence services support corporate, government and agency organisations across Australia and New Zealand.
News monitoringYesYes
SecurityIsentia announced that its platform was included in Pulsar Group’s ISO/IEC 27001:2022 certification.Streem says personal information is stored primarily in Sydney on systems operated by Google Cloud Services and Amazon Web Services, and that it uses encryption such as SSL when transmitting highly confidential information.
Sentiment analysisYesYes
Social network coverageFacebook,Twitter,YouTube,Instagram,Tumblr,RedditFacebook,X/Twitter,Instagram,YouTube,Reddit,TikTok,Bluesky
SupportIsentia says customers receive a local, dedicated account management team, and its support page lists [email protected] and a free online help site.Streem says its team includes account managers, media analysts, engineers and product specialists supporting corporate, government and agency clients.
Web monitoringYesYes

In their own words

Isentia

Isentia is a media intelligence platform that monitors and analyzes print, broadcast, online and social media coverage. It tracks brand mentions across more than 6,000,000 data sources, according to the company, and covers Facebook, Twitter, YouTube, Instagram, Tumblr and Reddit. Users can organize topics, sort and filter coverage, and receive real-time push notifications. Sentiment analysis helps assess coverage, while configurable dashboards let teams select charts and metrics for campaign, crisis, tracking or monthly reports. Dashboards can be turned into interactive branded reports shared by weblink or PDF. Connect provides a media database with more than 50,000 Asia-Pacific contacts and tools for distributing releases to selected journalists. The mobile app offers customizable content feeds, notification options, item sharing and an embedded radio and TV player. Lumina is described as an AI suite for PR and communications; Lumina AI View tracks sources cited by models such as Gemini, ChatGPT and Claude when discussing an organization. Isentia is available on web, iOS and Android. Pricing is paid and available on request.

Visit isentia.com

Streem Social Listen

Streem Social Listen monitors social networks, web content, and news, with sentiment analysis for communications teams. Its stated social coverage includes Facebook, X/Twitter, Instagram, YouTube, Reddit, TikTok, and Bluesky, among others. Users can create social streams, filter material for tailored results, report on relevant mentions, and set notifications based on their preferences. Streem says the combined social and media monitoring view helps teams follow narratives across social and traditional channels and measure reach and sentiment. The related Engage tool can schedule, publish, and report on owned Facebook, Twitter, LinkedIn, and Instagram accounts. It includes a collaborative content calendar and authorisation controls so only approved posts go live; channel and post performance reports can be exported as PDFs. The service is aimed at corporate, government, and agency organisations across Australia and New Zealand. Streem was founded in 2013 and is headquartered in Sydney, Australia. The product is web-based and paid, with pricing available on request rather than displayed as a plan price. Streem says it tracks audience and journalist responses in real time and connects social activity insights to its Instant Insights dashboards.

Visit streem.com.au