ISP Billing vs Symphony Billing
ISP Billing
ispbilling.it
Symphony Billing
symphonybilling.comSide by side
| Figure | ISP Billing | Symphony Billing |
|---|---|---|
| Price from | €49/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Telecom Billing Software | 9.1 (#1) | 6.9 (#29) |
| Headquarters | Martina Franca, Taranto, Italy | The company says its headquarters are in Rochester, New York. |
| Integrations | The site lists Stripe, Aruba FE, Messagenet, FiberCop, UISP, Proxmox, Radius and VoIP integrations. | Named integrations include Avalara and CSI Longwood for tax calculation, Intrado for e911, Authorize.net, CenPOS, Stripe and Plaid for payments, and USPS address validation. |
| Intended users | The maker describes ISP Billing as a platform built for ISPs and highlights managing ISP customers, services, billing, support, and network operations. | The maker presents Symphony for telecom carriers, telcos, and MVNOs, and says it supports needs from MVNO launches to IoT billing. |
| Purpose | ISP Billing is a cloud management platform that connects customer records, services, billing, support, and network operations for ISPs. | Symphony is a telecom billing platform for carriers, telcos, and MVNOs that combines quoting-to-cash, provisioning, analytics, and partner management. |
| Security controls | The platform supports role permissions, least-privilege API keys, source-IP restrictions, credential rotation and two-factor authentication. | The security page describes role-based access controls, audit trails, approval workflows, and dashboards for monitoring access, system activity, billing changes, and operational risk. |
| Support | The maker provides bilingual documentation and lists support by email at [email protected] and by phone at +39 080 999 6171. | The maker describes dedicated support and advertises managed operations centers running 24/7/365. |
Plans
ISP Billing
- ISP Billing FreeFree
- ISP Billing FreeFree
- ISP Billing Lite€49 a month
- ISP Billing Gold€99 a month
In their own words
ISP Billing
ISP Billing is a cloud management platform for internet service providers, linking customer records, services, billing, support and network operations. Its stated workflow spans customer acquisition, quotes and contracts, recurring billing and collection, then ticket support and customer communications. Communication channels include email, SMS, WhatsApp and ISP APP notifications. The Customer Area and ISP APP let customers view documents and services, pay, open tickets, accept quotes and manage notifications. The free plan has no expiry and supports up to 10 customers, with service management, recurring invoices and XML, tickets, activities and quotes. Lite costs €49 a month and supports up to 1,000 customers; Gold costs €99 a month and supports up to 2,500. Named integrations include Stripe, Aruba FE, MessageNet, FiberCop, UISP, Proxmox, Radius and VoIP. Optional modules are separate from the principal plan and have separate prices. The maker provides API documentation, bilingual documentation, and email and phone support. Its GDPR and NIS 2 compliance programs are described as active, with ongoing review of procedures and controls.
Symphony Billing
Symphony Billing has no write-up on Specifiction yet; its figures are above.