ISP Billing vs VISP
ISP Billing
ispbilling.itVISP
visp.netSide by side
| Figure | ISP Billing | VISP |
|---|---|---|
| Price from | €49/mo | $0.80/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Telecom Billing Software | 9.1 (#1) | 8.4 (#6) |
| Headquarters | Martina Franca, Taranto, Italy | Beaverton, Oregon, United States |
| Security controls | The platform supports role permissions, least-privilege API keys, source-IP restrictions, credential rotation and two-factor authentication. | Administrators can restrict application-user access by permitted IP ranges and assign granular rights. |
| Support | The maker provides bilingual documentation and lists support by email at [email protected] and by phone at +39 080 999 6171. | VISP lists weekday support from 8 AM to 8 PM Central Time and says after-hours support and training may be available for an hourly rate. |
Plans
ISP Billing
- ISP Billing FreeFree
- ISP Billing FreeFree
- ISP Billing Lite€49 a month
- ISP Billing Gold€99 a month
VISP
- 8001+ Subscribers$0.80 a month
- 3001 to 8000 Subscribers$1.10 a month
- 0 to 3000 Subscribers$1.30 a month
- Setup and onboarding deposit$500, paid once
In their own words
ISP Billing
ISP Billing is a cloud management platform for internet service providers, linking customer records, services, billing, support and network operations. Its stated workflow spans customer acquisition, quotes and contracts, recurring billing and collection, then ticket support and customer communications. Communication channels include email, SMS, WhatsApp and ISP APP notifications. The Customer Area and ISP APP let customers view documents and services, pay, open tickets, accept quotes and manage notifications. The free plan has no expiry and supports up to 10 customers, with service management, recurring invoices and XML, tickets, activities and quotes. Lite costs €49 a month and supports up to 1,000 customers; Gold costs €99 a month and supports up to 2,500. Named integrations include Stripe, Aruba FE, MessageNet, FiberCop, UISP, Proxmox, Radius and VoIP. Optional modules are separate from the principal plan and have separate prices. The maker provides API documentation, bilingual documentation, and email and phone support. Its GDPR and NIS 2 compliance programs are described as active, with ongoing review of procedures and controls.