ISPbills vs Symphony Billing
ISPbills
ispbills.com
Symphony Billing
symphonybilling.comSide by side
| Figure | ISPbills | Symphony Billing |
|---|---|---|
| Price from | 2,000 BDT/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 16 | 1 |
| Spec score · Telecom Billing Software | 8.9 (#3) | 6.9 (#29) |
| Billing | It supports automatic invoice generation from subscriber packages, billing cycles and due dates, including prepaid, postpaid, daily and monthly models. | The platform supports quoting, rating, invoicing, payments, real-time charging and mediation, partner settlements, taxation, and commissions. |
| Headquarters | Rangpur, Bangladesh | The company says its headquarters are in Rochester, New York. |
| Integrations | The integrations page lists 68+ connections across payment gateways, SMS gateways, network equipment, communication channels and protocols. | Named integrations include Avalara and CSI Longwood for tax calculation, Intrado for e911, Authorize.net, CenPOS, Stripe and Plaid for payments, and USPS address validation. |
| Intended users | ISPbills says it is built for broadband, fiber and wireless operators, including NOC teams, resellers, hotspot providers and card distributors. | The maker presents Symphony for telecom carriers, telcos, and MVNOs, and says it supports needs from MVNO launches to IoT billing. |
| Maker | ISPbills identifies itself as a project of Internet For Education (i4E), a registered nonprofit founded in 2016 in Rangpur, Bangladesh. | IntegraTouch develops the Symphony OSS/BSS suite for the telecom industry and says it has served customers since 2002. |
| Security | The security page lists TLS 1.3 for supported web connections, encrypted database connections, infrastructure-level encryption at rest, and secure credential and API-key handling. | Security features include role-based access controls, real-time visibility and audit trails, granular permissions, and approval workflows. |
| Security controls | Official security material lists TLS 1.3 in transit, tenant scoping, role-based access control, two-factor authentication, audit logs, backups, and GDPR-readiness controls. | The security page describes role-based access controls, audit trails, approval workflows, and dashboards for monitoring access, system activity, billing changes, and operational risk. |
| Support | Support uses Intercom for live conversations, Zendesk for formal tickets, and public documentation for implementation guidance. | The maker describes dedicated support and advertises managed operations centers running 24/7/365. |
Plans
ISPbills
- FreeFree
- Scale Plus2.50 BDT, paid once
- Scale3 BDT, paid once
- Scale3 BDT, paid once
- Starter2,000 BDT a month
- Starter2,000 BDT a month
- Growth4,000 BDT a month
- Growth4,000 BDT a month
- Business5,500 BDT a month
- Business5,500 BDT a month
In their own words
ISPbills
ISPbills is billing and network operations software for internet service providers, connecting subscriber automation with monitoring and incident resolution. It creates invoices from subscriber packages, billing cycles and due dates, and supports prepaid, postpaid, daily and monthly billing. NOC features include real-time device monitoring, traffic graphs, instant alerts and Zabbix support. For fiber operations, it manages FTTH, GPON and EPON infrastructure, provisions ONUs and tracks optical signal levels across 12+ OLT vendors. Subscribers can check service, pay bills, download receipts and open support tickets through a branded portal. ISPbills lists 68+ integrations and REST API versions 1 and 2 with more than 200 endpoints, plus HMAC-signed webhooks. Deployment options include cloud and self-hosted; managed cloud workloads run on Microsoft Azure. Plans include a free option at free with a one-time setup charge of ৳1,000 and up to 100 active subscribers. Paid plans start with Starter at 2,000 BDT a month, plus a one-time setup charge of ৳1,500. A 14-day trial is listed. iPilot AI credits are a separate product, not included in plans.
Symphony Billing
Symphony Billing has no write-up on Specifiction yet; its figures are above.