ISPbox vs Symphony Billing
ISPbox
ispbox.net
Symphony Billing
symphonybilling.comSide by side
| Figure | ISPbox | Symphony Billing |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 2 | 1 |
| Spec score · Telecom Billing Software | 8.8 (#4) | 6.9 (#29) |
| Billing | Recurring invoices support proration, taxes, late fees, branded PDFs, card autopay, payment reminders and ledger balances. | The platform supports quoting, rating, invoicing, payments, real-time charging and mediation, partner settlements, taxation, and commissions. |
| Headquarters | Poland | The company says its headquarters are in Rochester, New York. |
| Intended users | The product is presented for ISPs and WISPs managing subscribers, network infrastructure, billing and field operations. | The maker presents Symphony for telecom carriers, telcos, and MVNOs, and says it supports needs from MVNO launches to IoT billing. |
| Purpose | ISPbox combines ISP billing, provisioning, network monitoring, customer service and field operations in one dashboard. | Symphony is a telecom billing platform for carriers, telcos, and MVNOs that combines quoting-to-cash, provisioning, analytics, and partner management. |
| Security | The privacy policy states TLS in transit, strong one-way password hashing, encrypted integration credentials, tenant isolation and restricted logged production access. | Security features include role-based access controls, real-time visibility and audit trails, granular permissions, and approval workflows. |
| Support | The listed plan includes priority email support, and the site also describes support ticketing and a customer-facing help portal. | The maker describes dedicated support and advertises managed operations centers running 24/7/365. |
Plans
In their own words
ISPbox
ISPbox combines ISP billing, provisioning, network monitoring, customer service, and field operations in one dashboard for ISPs and WISPs. Network maps can represent infrastructure including towers, OLTs, splitters, ONTs, fiber, coax, and wireless links, with PON optical-budget tracing and KML export. Monitoring includes router pings every minute, PPPoE and DHCP session tracking, and alerts through Discord, Slack, email, or webhooks. Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration; the site also names Cisco, Juniper, Huawei, and ZTE support. Subscribers can use a branded portal to view balances and invoices, pay, check service status, and manage support tickets. Native iOS and Android apps for technicians and subscribers are included without per-seat or per-subscriber app fees. The plan starts at $25 a month for 20 active subscribers, with monthly pricing scaling by subscriber count. A 7-day trial is available; there is no free plan. The pricing calculator covers up to 10,000 subscribers, with larger deployments priced by contacting the company.
Symphony Billing
Symphony Billing has no write-up on Specifiction yet; its figures are above.