IT Dock vs Liongard

IT Dock is a web-based platform for organising client assets and operational documentation for IT service work. Its asset inventory records the equipment and systems a technician supports, and runbook templates provide starting points for repeatable procedures. The platform also offers AI questions and screenshot-to-documentation uses. The Free plan costs nothing, requires no card, and includes one technician, three clients, 25 AI questions per month, and five screenshot-to-documentation uses per month. IT Dock uses hybrid deployment and supports SSO. It runs on the web. Network discovery is not included among the listed capabilities, so asset information must be managed through the available inventory and documentation features.

Liongard provides a centralized system for asset intelligence and ongoing visibility across an IT stack. It discovers and monitors assets across cloud, SaaS, identity, network and security systems, and offers automated asset intelligence, continuous documentation, configuration change monitoring, vulnerability risk prioritization, value-based insights, and compliance and risk reporting. LiongardIQ includes more than 105 integrations and 18 months of configuration change history. ThreatImpactIQ uses live threat intelligence and business context to prioritize vulnerability risks and support remediation. The platform exposes its functionality through a REST API. Self-managed agents are available for Windows, Linux and macOS through installer scripts; listed platforms also include web and API access. Security measures include MFA, RSA 2048 encryption for data and credentials in transit, encryption at rest, and annual third-party penetration and risk assessments. Liongard lists GDPR, NIST, SOC 2, PCI and HIPAA compliance programs. Product trials, described as technical evaluations, are available through a demo request. Smart Start onboarding offers setup guidance and one-on-one sessions with a Partner Success Engineer. Pricing is on request, and user-generated guides, runbooks and manual process documentation require a separate document-management system.