IT Dock vs NetBox

IT Dock is a web-based platform for organising client assets and operational documentation for IT service work. Its asset inventory records the equipment and systems a technician supports, and runbook templates provide starting points for repeatable procedures. The platform also offers AI questions and screenshot-to-documentation uses. The Free plan costs nothing, requires no card, and includes one technician, three clients, 25 AI questions per month, and five screenshot-to-documentation uses per month. IT Dock uses hybrid deployment and supports SSO. It runs on the web. Network discovery is not included among the listed capabilities, so asset information must be managed through the available inventory and documentation features.

NetBox is a network and infrastructure platform that keeps physical components, virtual assets, IPs, and VLANs in a shared source of truth. Its stated uses include data center infrastructure management, IP address management, network automation, and network source-of-truth work. Every action is recorded in an audit log. Teams can use the hosted SaaS edition, deploy NetBox in their own infrastructure, or use the open-source community offering. NetBox Labs describes itself as the commercial steward of the open-source project. Hosted plans are positioned for different scales and needs: Starter for infrastructure with hundreds of devices, Professional for infrastructure at scale and automation, and Premium for scaled environments requiring advanced security, compliance, and deployment options. NetBox Enterprise is self-managed, with an air-gap edition available. Enterprise subscriptions include 24/7 expert assistance and training. Named integrations include ServiceNow, Splunk, Ansible, Itential, Gluware, and VMware. NetBox Cloud offers SSO integrations with Azure, Okta, and Google. Prices for the named plans are not displayed; the pricing page directs prospective customers to sales.