IT Glue vs Liongard

IT Glue is a structured documentation platform for IT service providers and IT teams. It organizes technical information in a documentation framework and links related records through relationship mapping. Password management provides an integrated vault, immutable audit trail, version control, and rollback. AI-powered automation can capture clicks and keystrokes to create step-by-step standard operating procedures. IT Glue lists more than 60 native integrations across PSA, RMM, BDR, and other platforms, plus a public API for custom integrations. Examples include ConnectWise Manage, Autotask PSA, Kaseya BMS, ServiceNow, Ninja RMM, and Microsoft 365. iOS and Android apps support password editing and viewing configurations, locations, contacts, and flexible assets. The SaaS product has no on-premises version. Basic costs $29 a month, Select $38 a month, and Enterprise $44 a month per user on a 36-month term; each listed plan requires five users and a one-time onboarding fee.

Liongard provides a centralized system for asset intelligence and ongoing visibility across an IT stack. It discovers and monitors assets across cloud, SaaS, identity, network and security systems, and offers automated asset intelligence, continuous documentation, configuration change monitoring, vulnerability risk prioritization, value-based insights, and compliance and risk reporting. LiongardIQ includes more than 105 integrations and 18 months of configuration change history. ThreatImpactIQ uses live threat intelligence and business context to prioritize vulnerability risks and support remediation. The platform exposes its functionality through a REST API. Self-managed agents are available for Windows, Linux and macOS through installer scripts; listed platforms also include web and API access. Security measures include MFA, RSA 2048 encryption for data and credentials in transit, encryption at rest, and annual third-party penetration and risk assessments. Liongard lists GDPR, NIST, SOC 2, PCI and HIPAA compliance programs. Product trials, described as technical evaluations, are available through a demo request. Smart Start onboarding offers setup guidance and one-on-one sessions with a Partner Success Engineer. Pricing is on request, and user-generated guides, runbooks and manual process documentation require a separate document-management system.