ITarian Remote Desktop vs OptiTune
ITarian Remote Desktop
itarian.comOptiTune
bravurasoftware.comSide by side
| Figure | ITarian Remote Desktop | OptiTune |
|---|---|---|
| Price from | Free | $1.95/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 2 |
| Spec score · Remote Monitoring and Management Software | 8.3 (#11) | 8.1 (#18) |
| Headquarters | Bloomfield, New Jersey, United States | Bellevue, Washington, USA |
| Integrations | The product page describes linking remote access work with ITarian service requests and service records; it does not name a third-party integration there. | Listed integrations include MSP360 Backup, Windows Defender, CCleaner Business, Autotask, ConnectWise Manage, and HaloPSA. |
| Purpose | ITarian Remote Desktop lets technicians securely connect to customer devices, troubleshoot issues and take remote control from a centralized platform. | OptiTune provides remote monitoring and management for organization computers and is designed for IT departments and managed service providers. |
Plans
OptiTune
- OptiTune Enterprise Edition Monthly Billing$3 a month
- OptiTune Enterprise Edition Yearly License$23.40 a year
In their own words
ITarian Remote Desktop
ITarian Remote Desktop lets technicians connect to customer devices, troubleshoot issues and take remote control from a centralized platform. It supports attended connections, where a user is present to approve the request, and unattended access to managed endpoints. Technicians can control screens in real time, switch between multiple displays, transfer files, and manage remote files, processes, services and command-line operations. Remote sessions can be linked to ITarian service requests, tickets, troubleshooting and resolution records. ITarian describes sessions as using confirmation, encrypted connections, authentication and session controls; its Remote Access tool uses peer-to-peer connections with the secure RTP protocol. The product supports Windows, macOS, iOS and Android, with mobile apps. The Free Remote Desktop plan is listed at free and includes unlimited administrators and free remote access. To manage an endpoint, ITarian must also be installed there. For each connection, the remote user must approve the request, and the session password is valid only for that session. ITarian says its platform is built for managed service providers delivering IT services across multiple customers.
OptiTune
OptiTune provides remote monitoring and management for organization computers, targeting IT departments and managed service providers. Support includes desktop connections, command line, PowerShell, task and services managers, and file transfer. Administrators can monitor configurable events and send email or SMS alerts using schedules and notification groups. Windows update status can be reviewed with include and exclude installation filters. The software deploys applications and scripts, handles uninstall and repair tasks, and includes at least 5 GB of cloud storage per organization. Management servers can run in Bravura’s cloud or on customer hardware or another cloud service. The HTML5 console works from Windows, Mac, Linux, iPad, iPhone, and Android browsers. Plans start at $1.95 per month on annual billing; monthly billing is $3 per month. A 30-day trial covers up to 100 computers without a credit card.