ITarian Remote Desktop vs SentinelAgent
ITarian Remote Desktop
itarian.comSentinelAgent
sentinelagent.comSide by side
| Figure | ITarian Remote Desktop | SentinelAgent |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Remote Monitoring and Management Software | 8.3 (#11) | 7.3 (#24) |
| Headquarters | Bloomfield, New Jersey, United States | The site lists SentinelAgent at 1 Place Ville-Marie, Suite 2001, Montreal, Quebec, Canada. |
| Intended users | ITarian says its platform is built for managed service providers delivering IT services across multiple customers. | The maker describes its products as designed for network administrators and offers enterprise, MSP, ISV, OEM and private-label options. |
| Security | ITarian describes remote sessions as using session confirmation, encrypted connections, authentication and session controls. | The maker says SA MaaS uploads and stores system data in Microsoft Azure using SSL encryption. |
Plans
SentinelAgent
- SA MaaS Free EditionFree
- SA DIPSPriced on request
- SA MaaS Microsoft WindowsPriced on request
- SA MaaS Microsoft Windows ServerPriced on request
In their own words
ITarian Remote Desktop
ITarian Remote Desktop lets technicians connect to customer devices, troubleshoot issues and take remote control from a centralized platform. It supports attended connections, where a user is present to approve the request, and unattended access to managed endpoints. Technicians can control screens in real time, switch between multiple displays, transfer files, and manage remote files, processes, services and command-line operations. Remote sessions can be linked to ITarian service requests, tickets, troubleshooting and resolution records. ITarian describes sessions as using confirmation, encrypted connections, authentication and session controls; its Remote Access tool uses peer-to-peer connections with the secure RTP protocol. The product supports Windows, macOS, iOS and Android, with mobile apps. The Free Remote Desktop plan is listed at free and includes unlimited administrators and free remote access. To manage an endpoint, ITarian must also be installed there. For each connection, the remote user must approve the request, and the session password is valid only for that session. ITarian says its platform is built for managed service providers delivering IT services across multiple customers.
SentinelAgent
SentinelAgent has no write-up on Specifiction yet; its figures are above.