iTop vs Ivanti Neurons CMDB
iTop
combodo.com
Ivanti Neurons CMDB
ivanti.comSide by side
| Figure | iTop | Ivanti Neurons CMDB |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 1 |
| Spec score · CMDB Software | 8.7 (#10) | 7.1 (#33) |
| Spec score · Configuration Management Database | 8.6 (#9) | 7.0 (#28) |
| Headquarters | Échirolles, France | South Jordan, Utah, United States |
| Intended users | Combodo describes iTop as intended to make ITSM tools accessible to businesses of all sizes and says it serves startups through global organizations. | The product page describes the CMDB for teams using configuration context in IT operations, ITSM processes, automation and AI-enabled workflows. |
| Security controls | Security features include role-based permissions, SAML/OAuth/OpenID/CAS SSO, MFA, brute-force protection and department data silos. | The Ivanti Neurons Platform lists centralized authentication, automatically enabled multi-factor authentication, single sign-on support, role-based access control, auditing and telemetry. |
| Support | Paid subscriptions include support, and Combodo says its support team consists of France-based engineers who help with usage, complex incidents, and migrations. | The product page links to Ivanti Community for its knowledge base, product forums and documentation. |
Plans
iTop
- CommunityFree
- iTop CommunityFree
- AtelierPriced on request
- ForgePriced on request
- iTop AtelierPriced on request
- iTop ForgePriced on request
In their own words
iTop
iTop is an open-source IT service management platform centered on service management and a configuration management database (CMDB). Its service catalog connects to incident, request, problem, and change processes and supports SLA calculation. Through the web portal, users can submit service requests, follow progress, and provide updates in real time. The CMDB supports configurable items, synchronization, impact analysis, audits, and asset management. Teams can change workflows, attributes, menus, and other elements using iTop Designer’s low-code graphical interface. Integration options include a REST API, webhooks, and integrations or collectors for OCS Inventory, VMware, Microsoft Graph, Azure, vSphere, and Ansible. Listed security features include role-based permissions, SSO, MFA, brute-force protection, and department data silos. Combodo describes long- and short-term release lifecycles and a documented public vulnerability-handling process. The free Community offer is listed for on-premise use; Atelier and Forge offer SaaS and on-premise availability, with different service levels.
Ivanti Neurons CMDB
Ivanti Neurons CMDB has no write-up on Specifiction yet; its figures are above.