| Price from | Free | $15/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 4 | 1 |
| Spec score · IT Change Management Software | 8.7 (#9) | 7.4 (#27) |
| Change management | The data model supports both simple change workflows and ITIL-compliant normal, routine and emergency changes. | Change requests include impact and risk assessments, implementation and rollback plans, approvals, and an audit trail. |
| Intended users | iTop is presented for IT teams managing service delivery across multiple levels and teams, including in-house or external support. | The maker presents Startly for corporate and education IT directors, small to mid-sized businesses, and smaller MSPs. |
| Support | Combodo says expert support is included in paid subscriptions, and its support team consists of Combodo engineers based in France. | The modules page lists 24/7 contact with sales or support and offers support chat. |