Jimo vs StepBeam
Jimo
jimo.ai
StepBeam
stepbeam.comSide by side
| Figure | Jimo | StepBeam |
|---|---|---|
| Price from | $79/mo | $10.33/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Onboarding Bots | 8.0 (#10) | 8.7 (#5) |
| Spec score · Product Adoption Software | 7.9 (#16) | 8.6 (#6) |
| Analytics | Jimo says its analytics capture feature usage, identify where users drop off, and support actions based on product analytics. | Analytics include funnel analysis, cohort tracking and feature-adoption metrics. |
| Integrations | The pricing page lists Mixpanel, PostHog, Amplitude, HubSpot, Slack, Segment, and Zapier as included integrations. | GetApp lists Zapier and Slack as StepBeam integrations. |
| Security and privacy | Jimo states it is SOC 2 Type II and GDPR compliant, hosts data in the EU, acts as a data processor, does not sell or share users’ data, and includes a DPA in its standard contract. | StepBeam says it is GDPR compliant, stores data in the EU, does not sell personal data, and uses TLS, access controls, security reviews and secure development practices. |
| Targeting | Teams can segment audiences using user data, target pages, and trigger tours based on user actions. | Guides can be targeted by role, plan, behavior, URL and custom attributes. |
Plans
StepBeam
- FreeFree
- Growth$124 a year
- Growth$124 a month
- Business$319 a year
- Business$319 a month
In their own words
StepBeam
StepBeam is a product adoption platform for building interactive in-app guidance and onboarding. Teams can create tooltips, modals, banners, hotspots, lightboxes and polls, then target them by role, plan, behavior, URL or custom attributes. Checklists and onboarding flows track progress and send reminders. In-app NPS surveys can be scheduled, with trend tracking and automated follow-ups; analytics include funnels, cohorts and feature adoption. AI translation supports more than 50 languages. Its gzipped SDK is smaller than 30KB and works with React, Vue, Angular or plain JavaScript. StepBeam provides a REST API and SDKs; requests use an API key and are limited to 1,000 per minute per key. It is available on web and through an API. There is a free plan and a 30-day trial; paid plans start at $124/mo (annual). The operator, QLTY Consulting AB, says it is GDPR-compliant, stores data in the EU and does not sell user information.