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SPECIFICTION
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Jira vs Mint Service Desk

Jira

atlassian.com

Mint Service Desk

mintsd.com

Side by side

FigureJiraMint Service Desk
Price from$7.91/mo$5/mo
Free planYes—
Free trialYesYes
Open source——
WebYesYes
WindowsYes—
LinuxYesYes
iOSYes—
AndroidYes—
APIYesYes
Self-hostedYesYes
Plans published115
Spec score · IT Problem Management Software9.2 (#2)8.1 (#19)
Founded20022011
HeadquartersSydney, Australia and San Francisco, CaliforniaRzeszów, Poland
IntegrationsJira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro.Mint lists email integration, LDAP, OpenID with Azure Active Directory, and integrations with baramundi and Lansweeper.
SupportThe Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support.Mint describes consultation, implementation and training, onboarding support, and continuing technical support for customers.

Plans

Jira

  • FreeFree
  • Standard$7.91 a month
  • StandardPriced on request
  • Premium$14.54 a month
  • PremiumPriced on request
  • EnterprisePriced on request
  • FreeFree
  • Data CenterPrice not published
  • EnterprisePriced on request
  • PremiumPrice not published

Jira pricing →

Mint Service Desk

  • Cloud Lite$5 a month
  • Cloud Pro$5 a month
  • MintSD EnterprisePriced on request
  • MintSD LitePriced on request
  • MintSD ProPriced on request

Mint Service Desk pricing →

In their own words

Jira

Jira has no write-up on Specifiction yet; its figures are above.

Visit atlassian.com

Mint Service Desk

Mint Service Desk has no write-up on Specifiction yet; its figures are above.

Visit mintsd.com