Jira vs Octopus ITSM
Jira
atlassian.comOctopus ITSM
octopus-itsm.comSide by side
| Figure | Jira | Octopus ITSM |
|---|---|---|
| Price from | $7.91/mo | $95/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 11 | 2 |
| Spec score · IT Problem Management Software | 9.2 (#2) | 7.9 (#22) |
| Spec score · CMDB Software | 9.0 (#5) | 7.8 (#25) |
| Founded | 2002 | 2005 |
| Headquarters | Sydney, Australia and San Francisco, California | Montreal, Quebec, Canada |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | The product page lists an open REST API, webhooks, native connectors, Microsoft 365/Teams integration, an email gateway, and an extensions marketplace. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | The feature list states full audit trail, role-based access control, Canadian data hosting, SOC 2 Type 2, and Active Directory/SSO integration. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | The subscription includes local French-language technical support, regular updates, and technical assistance. |
Plans
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
Octopus ITSM
- Per active user$95 a month
- Large scale deploymentsPriced on request
In their own words
Octopus ITSM
Octopus ITSM has no write-up on Specifiction yet; its figures are above.