| Price from | $7.91/mo | €325/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 11 | 3 |
| Spec score · IT Change Management Software | 9.1 (#5) | 7.6 (#23) |
| Spec score · IT Help Desk Software | 9.1 (#8) | 7.7 (#35) |
| Spec score · ITSM Software | 9.2 (#4) | 7.7 (#15) |
| Founded | 2002 | 2011 |
| Headquarters | Sydney, Australia and San Francisco, California | Leiblfing, Germany |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | Its Generic Interface provides REST and SOAP APIs for creating web services that trigger activities in third-party systems or retrieve information. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | Security capabilities described by the maker include two-factor authentication, brute-force protection, SSL encryption, access controls, and audit logging. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | The maker offers paid Entry, Professional, and Enterprise support plans with different service hours, response times, and service-request allowances. |
