Jira vs SimpleOne ITSM
Jira
atlassian.comSimpleOne ITSM
itsm.comSide by side
| Figure | Jira | SimpleOne ITSM |
|---|---|---|
| Price from | $7.91/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 11 | 0 |
| Spec score · IT SLA Management Software | 9.2 (#3) | 7.2 (#37) |
| Spec score · IT Service Management - Enterprise Software | 9.2 (#3) | 7.2 (#16) |
| Headquarters | Sydney, Australia and San Francisco, California | Moscow, Russia |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | SimpleOne ITSM says it integrates with collaborative systems, ERP systems, virtualization environments, authentication software, chatbots, and other software using REST API. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | The company lists technical support at [email protected] and general inquiries at [email protected]. |
Plans
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
SimpleOne ITSM
SimpleOne ITSM has no write-up on Specifiction yet; its figures are above.