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SPECIFICTION
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Jira vs SimpleOne ITSM

Jira

atlassian.com

SimpleOne ITSM

itsm.com

Side by side

FigureJiraSimpleOne ITSM
Price from$7.91/mo—
Free planYes—
Free trialYes—
Open source——
WebYesYes
WindowsYes—
LinuxYes—
iOSYesYes
AndroidYesYes
APIYesYes
Self-hostedYes—
Plans published110
Spec score · IT SLA Management Software9.2 (#3)7.2 (#37)
Spec score · IT Service Management - Enterprise Software9.2 (#3)7.2 (#16)
HeadquartersSydney, Australia and San Francisco, CaliforniaMoscow, Russia
IntegrationsJira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro.SimpleOne ITSM says it integrates with collaborative systems, ERP systems, virtualization environments, authentication software, chatbots, and other software using REST API.
SupportThe Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support.The company lists technical support at [email protected] and general inquiries at [email protected].

Plans

Jira

  • FreeFree
  • Standard$7.91 a month
  • StandardPriced on request
  • Premium$14.54 a month
  • PremiumPriced on request
  • EnterprisePriced on request
  • FreeFree
  • Data CenterPrice not published
  • EnterprisePriced on request
  • PremiumPrice not published

Jira pricing →

SimpleOne ITSM

No plans published.

SimpleOne ITSM pricing →

In their own words

Jira

Jira has no write-up on Specifiction yet; its figures are above.

Visit atlassian.com

SimpleOne ITSM

SimpleOne ITSM has no write-up on Specifiction yet; its figures are above.

Visit itsm.com