Jira vs TeamDynamix ITSM
Jira
atlassian.comTeamDynamix ITSM
teamdynamix.comSide by side
| Figure | Jira | TeamDynamix ITSM |
|---|---|---|
| Price from | $7.91/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 11 | 0 |
| Spec score · IT SLA Management Software | 9.2 (#3) | 6.5 (#42) |
| Spec score · Self Service Software | 9.1 (#3) | 6.5 (#21) |
| Spec score · IT Knowledge Base Software | 9.0 (#8) | 6.5 (#57) |
| Spec score · IT Service Management - Enterprise Software | 9.2 (#3) | 6.5 (#17) |
| Spec score · IT Incident Management Software | 9.1 (#5) | 6.4 (#29) |
| Spec score · IT Help Desk Software | 9.1 (#8) | 6.5 (#43) |
| Spec score · IT Service Catalog Software | 9.1 (#4) | 6.5 (#17) |
| Spec score · IT Service Management - Midmarket Software | 9.2 (#4) | 6.6 (#17) |
| Spec score · ITSM Software | 9.2 (#4) | 6.5 (#16) |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | The built-in iPaaS and connector library supports hundreds of systems, including Microsoft Teams, Slack, DocuSign, Salesforce, Workday, Active Directory, Azure, and AWS. |
| Mobile | The Jira mobile app is available on iOS and Android for updates, comments, boards, backlogs, approvals, forms, and project status. | The TeamDynamix Mobile app is available in the Apple App Store and Google Play and connects technicians to their TeamDynamix environment. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, TX-RAMP Level 2, and other compliance frameworks or attestations. |
Plans
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
TeamDynamix ITSM
TeamDynamix ITSM has no write-up on Specifiction yet; its figures are above.