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TeamDynamix ITSM

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Spec score 6.5 #17 of 23 in IT Service Catalog Software

Spec sheet

Product
TeamDynamix ITSM is a cloud-based, no-code IT service management platform for organizations seeking to modernize service delivery.Read 4 Oct 2026 · teamdynamix.com
Integrations
The built-in iPaaS and connector library supports hundreds of systems, including Microsoft Teams, Slack, DocuSign, Salesforce, Workday, Active Directory, Azure, and AWS.Read 4 Oct 2026 · teamdynamix.com
Security
The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, TX-RAMP Level 2, and other compliance frameworks or attestations.Read 4 Oct 2026 · trust.teamdynamix.com
AI assistance
AI Service Assist can summarize tickets and suggest resolutions, knowledge content, related tickets, and field values.Read 4 Oct 2026 · teamdynamix.com
Assets and discovery
Asset discovery covers Windows, Mac, Linux, Chrome, and networked devices, with integrations to Intune, SCCM, JAMF, and Kaseya.Read 4 Oct 2026 · teamdynamix.com
Automation
The platform pairs AI with native automation and says this can deflect 30–60% of tickets and reduce resolution time by 40–90%.Read 4 Oct 2026 · teamdynamix.com
Custom integrations
The no-code connector builder can connect to homegrown systems and APIs.Read 4 Oct 2026 · teamdynamix.com
Encryption
TeamDynamix states that its iPaaS integrations encrypt data at rest and in transit.Read 4 Oct 2026 · teamdynamix.com
Intended customers
TeamDynamix describes the platform as serving enterprise organizations across industries including healthcare, financial services, manufacturing, public sector, and education.Read 4 Oct 2026 · teamdynamix.com
ITIL workflows
The platform supports ITIL-aligned service request, major incident, incident, problem, change, and release workflows.Read 4 Oct 2026 · teamdynamix.com
Mobile
The TeamDynamix Mobile app is available in the Apple App Store and Google Play and connects technicians to their TeamDynamix environment.Read 4 Oct 2026 · solutions.teamdynamix.com
Pricing
The company describes its pricing model as designed to let customers expand and evolve usage and asks prospective customers to submit a pricing inquiry.Read 4 Oct 2026 · hub.teamdynamix.com
Support and implementation
The company says it provides an in-house implementation team and directs existing customers to its support ticket and customer portal.Read 4 Oct 2026 · hub.teamdynamix.com

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