GLPI vs TeamDynamix ITSM
GLPI
glpi-project.orgTeamDynamix ITSM
teamdynamix.comSide by side
| Figure | GLPI | TeamDynamix ITSM |
|---|---|---|
| Price from | €19/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 13 | 0 |
| Spec score · Self Service Software | 9.2 (#1) | 6.5 (#21) |
| Spec score · IT Service Catalog Software | 9.2 (#1) | 6.5 (#17) |
| Spec score · IT Service Management - Enterprise Software | 9.3 (#1) | 6.5 (#17) |
| Spec score · IT Knowledge Base Software | 9.1 (#3) | 6.5 (#57) |
| Spec score · IT SLA Management Software | 9.1 (#4) | 6.5 (#42) |
| Spec score · IT Service Management - Midmarket Software | 9.2 (#2) | 6.6 (#17) |
| Spec score · ITSM Software | 9.2 (#2) | 6.5 (#16) |
| Spec score · IT Help Desk Software | 9.1 (#5) | 6.5 (#43) |
| Spec score · IT Incident Management Software | 9.1 (#4) | 6.4 (#29) |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | The built-in iPaaS and connector library supports hundreds of systems, including Microsoft Teams, Slack, DocuSign, Salesforce, Workday, Active Directory, Azure, and AWS. |
Plans
GLPI
- Public Cloud€19 a month
- Private Cloud€21 a month
- CustomPrice not published
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- GLPI Network Standard€300 a month
- Self-hosted Standard€300 a month
- GLPI Network Advanced€1,000 a month
- Self-hosted Advanced€1,000 a month
- GLPI Network Enterprise€4,500 a month
In their own words
GLPI
GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.
TeamDynamix ITSM
TeamDynamix ITSM has no write-up on Specifiction yet; its figures are above.