Best IT Service Catalog Software in 2026
Updated
In short: GLPI is ranked #1 of 23 as of 4 October 2026, ahead of Matrix42 FastViewer and iTop. The best-ranked option with a free plan is iTop. The lowest first paid tier on this page is ManageEngine ServiceDesk Plus at $13/mo.
When employees need a defined route to request services, catalog software brings request forms and fulfillment processes together. Compare approval workflows, eligibility rules, service ownership, and fulfillment automation to see how requests are governed and handled. Request portal details and catalog item limits help clarify the scope; free-plan availability and paid-from pricing add cost context. The ranked entries start with GLPI and Matrix42 FastViewer, with Hornbill IT Asset Management and iTop also among the first options. Consider how the listed controls match the services you need to make available and the way your organization handles requests.
23 IT service catalog software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#1 GLPI Top pick · 7.7 €19/mo
#2 Matrix42 FastViewer Runner-up · 7.6 €45/mo
#3 iTop Also great · 7.4 Free plan · Free
- Free trial AndroidapiLinuxmacOSself-hostedWebWindows
- Free plan
- Yes
- Approval workflows
- Yes
RecognisedDocumentedPlatformsFree planFree trial€19/mofirst paid tier About GLPIVisit site - Free trial AndroidiOSmacOSself-hostedWebWindows
- Free plan
- No
RecognisedDocumentedPlatformsFree planFree trial€45/mofirst paid tier About Matrix42 FastViewerVisit site - Free plan apiLinuxmacOSself-hostedWebWindows
- Free plan
- Yes
RecognisedDocumentedPlatformsFree planFree trialFree About iTopVisit site - Free trial AndroidapiiOSWeb
- Free plan
- No
- Paid from
- 19 /mo
- Approval workflows
- Yes
RecognisedDocumentedPlatformsFree planFree trial$19/mofirst paid tier About FreshserviceVisit site - AndroidapiiOSWebWindows
- Free plan
- Yes
RecognisedDocumentedPlatformsFree planFree trial - Free trial apiLinuxself-hostedWebWindows
- Free plan
- No
RecognisedDocumentedPlatformsFree planFree trial$41.67/mofirst paid tier About InvGate Service DeskVisit site - Free trial AndroidapiiOSWeb
- Free plan
- No
- Paid from
- 39 /mo
- Approval workflows
- Yes
RecognisedDocumentedPlatformsFree planFree trial$39/mofirst paid tier About SolarWinds Service DeskVisit site - LinuxmacOSWebWindows
- Free plan
- No
- Approval workflows
- Yes
RecognisedDocumentedPlatformsFree planFree trial - Free trial AndroidapiiOSself-hostedWeb
- Free plan
- No
- Approval workflows
- Yes
RecognisedDocumentedPlatformsFree planFree trial£51/mofirst paid tier About TOPdeskVisit site - Free trial AndroidapiiOSself-hostedWeb
- Free plan
- No
RecognisedDocumentedPlatformsFree planFree trial$83333.33/mofirst paid tier About HaloITSMVisit site - AndroidiOSLinuxmacOSWebWindows
- Free plan
- Yes
- Paid from
- 13 /mo
- Approval workflows
- Yes
RecognisedDocumentedPlatformsFree planFree trial$13/mofirst paid tier About ManageEngine ServiceDesk PlusVisit site - Free trial AndroidapiiOSself-hostedWeb
- Free plan
- No
- Paid from
- 89 /mo
- Approval workflows
- Yes
RecognisedDocumentedPlatformsFree planFree trial$89/mofirst paid tier About SysAidVisit site - apiself-hostedWeb
- Free plan
- No
- Paid from
- 49 /mo
RecognisedDocumentedPlatformsFree planFree trial$49/mofirst paid tier About VivantioVisit site - apiLinuxself-hostedWebWindowsRecognisedDocumentedPlatformsFree planFree trial
- AndroidiOSWeb
- Free plan
- No
- Approval workflows
- Yes
RecognisedDocumentedPlatformsFree planFree trial - Web
- Free plan
- No
- Request portal
- Yes
- Approval workflows
- Yes
- Eligibility rules
- Yes
- Fulfillment automation
- Yes
RecognisedDocumentedPlatformsFree planFree trial - Web
- Free plan
- No
RecognisedDocumentedPlatformsFree planFree trial - AndroidiOSWeb
- Free plan
- No
RecognisedDocumentedPlatformsFree planFree trial - Web
- Free plan
- Yes
RecognisedDocumentedPlatformsFree planFree trial - Windows
- Free plan
- No
RecognisedDocumentedPlatformsFree planFree trial$1,455/mofirst paid tier About Microsoft System Center Service ManagerVisit site - WebLinux
- Free plan
- No
RecognisedDocumentedPlatformsFree planFree trial - WebRecognisedDocumentedPlatformsFree planFree trial
- WebRecognisedDocumentedPlatformsFree planFree trial
Is your tool on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which IT service catalog software is ranked first on Specifiction?
GLPI is ranked #1 of 23 with a score of 7.7. Matrix42 FastViewer is second and iTop third.
How many of these have a free plan?
1 of the 23 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, ManageEngine ServiceDesk Plus has the lowest first paid tier we found: $13/mo.
How is this list ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing. Paid placements never change a rank.