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Hornbill IT Asset Management

hornbill.com

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Spec score 8.0 #18 of 43 in IT Change Management Software

What it is

Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets through their lifecycle. Automated discovery can identify cloud and on-premise hardware and software. License views show licenses owned and in use, helping teams manage spend and respond to vendor audits; the product also tracks capital and operating costs, including support costs. Drag-and-drop or codeless workflows can automate IT asset processes such as application provisioning and patch deployment. Hornbill says a shared data model supports information sharing between IT asset management, operations, service management, and security teams. It describes hundreds of codeless integrations, including Microsoft Intune as an endpoint management example. Deployment is cloud-based, and personalized pricing is available on request. The included Essential Success Plan provides 24×7 online help for critical service availability issues, as well as community forums, knowledge resources, APIs, and up to three named contacts. Paid Premier and Custom Concierge support plans are also available. Hornbill states that its data centers hold SOC 2 Type II and SOC 3 Type II certifications.

Spec sheet

Purpose
Hornbill IT asset management tracks and manages hardware, software, cloud, and on-premise assets across their lifecycle.Read 28 Sep 2026 · hornbill.com
Deployment
cloudRead 22 Sep 2026 · hornbill.com
Integrations
Hornbill describes hundreds of codeless integrations and lists Microsoft Intune as an endpoint management integration example.Read 28 Sep 2026 · hornbill.com
Support
The Essential Success Plan is included in the subscription and provides 24×7 online assistance for critical service availability issues, community forums, knowledge resources, APIs, and up to three named contacts.Read 28 Sep 2026 · hornbill.com
Headquarters
Hornbill Corporate Limited lists its postal address as 3rd Floor, 86–90 Paul Street, London, EC2A 4NE, United Kingdom.Read 28 Sep 2026 · hornbill.com
Founded
1995Read 28 Sep 2026 · hornbill.com
Company age
Hornbill says it has pioneered service management for over 25 years; its story page does not state a founding year.Read 28 Sep 2026 · hornbill.com
Contract tracking
YesRead 22 Sep 2026 · hornbill.com
Cost tracking
It tracks and reports capital and operating costs, including support costs.Read 28 Sep 2026 · hornbill.com
Data protection
Hornbill says data in motion between an instance and web browser is encrypted via HTTPS/SSL and other data in transit uses secure protocols.Read 28 Sep 2026 · trust.hornbill.com
Discovery
It offers automated discovery of cloud and on-premise hardware and software assets.Read 28 Sep 2026 · hornbill.com
Employee self-service
YesRead 22 Sep 2026 · hornbill.com
Hosting and companion service
Hornbill describes its service management solution as cloud-based, and its ITOM discovery service runs through a downloadable Site Integration Service for Windows Server.Read 28 Sep 2026 · hornbill.com
License management
The product shows licenses owned versus licenses in use to help manage spend and respond to vendor audits.Read 28 Sep 2026 · hornbill.com
Security certifications
Hornbill states that its data centers are SOC 2 Type II and SOC 3 Type II certified.Read 28 Sep 2026 · trust.hornbill.com
Shared data model
Hornbill says a single data model supports data sharing between ITAM, ITOM, ITSM, and security teams.Read 28 Sep 2026 · hornbill.com
Software license tracking
YesRead 22 Sep 2026 · hornbill.com
Support options
Hornbill offers paid Premier and Custom Concierge success plans in addition to its included Essential plan.Read 28 Sep 2026 · docs.hornbill.com
Workflow automation
Drag-and-drop or codeless workflows can automate ITAM processes, including application provisioning and patch deployment.Read 28 Sep 2026 · hornbill.com

Plans and prices

Hornbill IT Asset Management Priced on request Personalized pricing tailored to requirements · scalable packages Read 28 Sep 2026 · hornbill.com

Every Hornbill IT Asset Management plan and price →

Strong points and limits

Strong points

  • Discovers cloud and on-premise assets automatically.
  • Tracks licenses owned versus licenses in use.
  • Automates provisioning and patch deployment workflows.
  • Tracks capital and operating costs.
  • Includes an Essential Success Plan.

Limits

  • Pricing is available on request.
  • Deployment is cloud-based.
  • Premier and Custom Concierge support are paid options.

Who it suits

This product suits IT teams that need to discover and track assets, licenses, costs, and related workflows. It may also suit organizations seeking shared asset information across IT operations, service management, and security teams.

Verdict

Hornbill covers asset discovery, license and cost tracking, and workflow automation in a cloud deployment. Ask for tailored pricing and consider which support plan meets your needs.

Where Specifiction places it

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