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HaloITSM

IT Change Management Software

Free trialAndroidAPIiOSSelf-hostedWeb
Visit site Alternatives
6.9#15 of 43$83333.33/mofirst paid tier
The HaloITSM homepage

Overview

HaloITSM is ranked #15 of 43 in IT change management software on Specifiction. It runs on Android, API, iOS, Self-hosted, Web. There is no free plan. A free trial is offered. Paid plans start at $83333.33/mo.

HaloITSM plans and pricing

All plans
Halo Enterprise Package $1,000,000/yr Annually Unlimited licences · Funded implementation · For large organisations usehalo.com · 30 Sept 2026
Standard Halo licence Not published Monthly or annually; per agent All features, modules and integrations included · Onboarding package required at bespoke cost usehalo.com · 30 Sept 2026

Compared on IT change management software

Free plan
Nousehalo.com
Non-IT departments
Yesusehalo.com
Service catalog
Yesusehalo.com
Workflow automation
Yesusehalo.com
Employee portal
Yesusehalo.com
Knowledge base
Yesusehalo.com
Asset management
Yesusehalo.com
Deployment
bothusehalo.com

Facts

Service management
Halo provides service management for IT and other departments, including HR, Facilities, Finance and Legal, within one platform and licence.usehalo.com · 30 Sept 2026
ITSM features
Its ITSM processes include incident, service request, change, problem, knowledge, service level and asset management, plus CMDB.usehalo.com · 30 Sept 2026
Automation
Administrators can configure routing, approvals, notifications, escalations and cross-team handoffs using a visual no-code workflow engine.usehalo.com · 30 Sept 2026
Self-service
The mobile-responsive self-service portal can be branded and configured with catalogues, knowledge content and request forms.usehalo.com · 30 Sept 2026
AI
Halo says its licence includes AI features such as ticket triage, auto-classification, knowledge suggestions, resolution recommendations and a virtual agent.usehalo.com · 30 Sept 2026
Integrations
Halo advertises more than 250 native integrations and says integrations are included in its per-agent price.usehalo.com · 30 Sept 2026
API
Halo’s product pages describe API integration, and its security page includes SaaS applications and APIs in the platform scope.usehalo.com · 30 Sept 2026
Hosting
Halo says its cloud applications are deployed in AWS and identifies six regions: London, North Virginia, Frankfurt, Montreal, Cape Town and Sydney.usehalo.com · 30 Sept 2026
Security compliance
Halo states that Halo Service Solutions has completed Cyber Essentials and is SOC 2 Type 2 and ISO 27001 compliant.usehalo.com · 30 Sept 2026
Support resources
Halo links to its Guides, Halo University and Halo Community as learning and support resources.usehalo.com · 30 Sept 2026
Pricing limits
The standard licence is priced by agent count; Halo says end users and customers accessing the portal are free and pricing does not depend on tickets or data volume.usehalo.com · 30 Sept 2026
Company
Halo describes itself as a UK-based software company founded and based in Suffolk.usehalo.com · 30 Sept 2026

Company

Headquarters
Ipswich, Suffolk, United Kingdomusehalo.com · 28 Sept 2026

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Where it ranks on Specifiction

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