Giva ChangeManager vs HaloITSM
Giva ChangeManager
givainc.com
HaloITSM
usehalo.comSide by side
| Figure | Giva ChangeManager | HaloITSM |
|---|---|---|
| Price from | $6.33/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 2 |
| Spec score · IT Change Management Software | 9.1 (#4) | 8.0 (#17) |
| API | Giva advertises a REST API for connecting external databases and data sources. | Halo’s product pages describe API integration, and its security page includes SaaS applications and APIs in the platform scope. |
| Headquarters | Sunnyvale, California, United States | Ipswich, Suffolk, United Kingdom |
| Integrations | Official integration options include LDAP/Active Directory synchronization, SAML single sign-on for Azure/ADFS, Google Apps and Okta, REST API connectivity, and Excel batch import. | Halo advertises more than 250 native integrations and says integrations are included in its per-agent price. |
| Security compliance | Giva states that HIPAA/HITECH compliance, a BAA, SSAE 18 SOC 2 Type 2 controls, GDPR, PIPEDA and SOX compliance are included. | Halo states that Halo Service Solutions has completed Cyber Essentials and is SOC 2 Type 2 and ISO 27001 compliant. |
Plans
Giva ChangeManager
- Professional$76 a year
- Professional$76 a month
- Enterprise$98 a year
- Enterprise$98 a month
HaloITSM
- Halo Enterprise PackagePrice not published
- Standard Halo licencePriced on request
In their own words
Giva ChangeManager
Giva ChangeManager is a standalone, ITIL-aligned system for logging, reviewing, approving, and tracking Requests for Change. It includes configurable request, approval, and change-control workflows, with ITIL-aligned defaults. Teams can coordinate work using an interactive RFC calendar, a weekly calendar view, real-time dashboards, and notifications; hardware and software assets tracked in Giva can link directly to change requests. ChangeManager can run independently or as a module in Giva Help Desk and ITSM products. Pricing starts at $76 a year, billed annually, and a free 30-day trial is available without a credit card. Professional and Enterprise plans each require a minimum of five licenses. All plans include unlimited routine technical support, setup assistance, and storage. Mobile access is browser-based for iOS and Android and requires no app download. Giva says it supports HIPAA/HITECH, GDPR, PIPEDA, and SOX compliance, and offers a BAA where needed. Change request entries do not have an AI Copilot, while the Knowledge Management module includes a Knowledge Copilot.
HaloITSM
HaloITSM is a service management platform for IT and departments including HR, Facilities, Finance and Legal, under one platform and licence. Its IT service management processes cover incidents, service requests, changes, problems, knowledge, service levels and assets, plus a configuration management database. A visual no-code workflow engine lets administrators configure routing, approvals, notifications, escalations and handoffs between teams. The mobile-responsive self-service portal can be branded and configured with catalogues, knowledge content and request forms. Halo says its licence includes AI features such as ticket triage, auto-classification, knowledge suggestions, resolution recommendations and a virtual agent. It advertises more than 250 native integrations, included in the per-agent price, and describes API integration. Listed platforms include web, Android, iOS and self-hosted deployment. Halo states that its cloud applications run on AWS in six regions, and lists Cyber Essentials, SOC 2 Type 2 and ISO 27001 compliance. Its pricing note starts at £66/user/mo on an annual term; a 30-day trial is available. End users and portal customers are free, and charges do not depend on tickets or data volume.