Tech riderRev. 20 Sept 2026
Microsoft System Center Service Manager
- 1Runs onWindows
- 2Costspaid from $1,455/mo
- 3Root-cause analysisYes
- 4Workaround trackingYes
- 5Incident linkingYes
- 6Permanent-fix trackingYes
- 7Deployment optionsself-hosted
7 lines stated Written from the maker's own pages: microsoft.com

Overview
Microsoft System Center Service Manager is ranked #30 of 41 in IT problem management software on Specifiction. It runs on Windows. There is no free plan. Paid plans start at $1,455/mo.
Microsoft System Center Service Manager plans and pricing
All plansStandard Edition $1,455/mo Suggested Retail Price (MSRP); actual customer prices may vary. 2 operating system environments / Hyper-V containers · 16-core 2-processor server assumption microsoft.com · 20 Sept 2026
Datacenter Edition $3,968/mo Suggested Retail Price (MSRP); actual customer prices may vary. Unlimited operating system environments / Hyper-V containers · 16-core 2-processor server assumption microsoft.com · 20 Sept 2026
Compared on IT problem management software
- Free plan
- Nomicrosoft.com
- Root-cause analysis
- Yesmicrosoft.com
- Workaround tracking
- Yesmicrosoft.com
- Incident linking
- Yesmicrosoft.com
- Permanent-fix tracking
- Yesmicrosoft.com
- Deployment options
- self-hostedmicrosoft.com
Best Microsoft System Center Service Manager alternatives
See all 12 All accessCh 01 GLPI Free trialAndroidAPI from €19/mo7.6 All accessCh 02 Infronest Problem Management Free trialAndroidAPI from ₹29,999/mo7.5 All accessCh 03 Matrix42 FastViewer Free trialAndroidiOS from €45/mo7.5 All accessCh 04 TechExcel ProjectOne ALM Free trialAndroidiOS from $10/mo7.4 All accessCh 05 iTop Free planAPILinux Free to start7.3 All accessCh 06 ZServiceDesk AndroidAPI 7.3
Where it ranks on Specifiction
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Sources
- microsoft.com/en-us/system-center/system-center-2025· checked 20 Sept 2026


