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Best Microsoft System Center Service Manager Alternatives in 2026

Updated

20 tools from IT problem management software ranked against Microsoft System Center Service Manager on the same published basis.

  1. 1
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo7.6
    Microsoft System Center Service Manager vs GLPI
  2. 2
    Infronest Problem Management Free trial AndroidapiiOSLinuxMac ₹29,999/mo7.5
    Microsoft System Center Service Manager vs Infronest Problem Management
  3. 3
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo7.5
    Microsoft System Center Service Manager vs Matrix42 FastViewer
  4. 4
    TechExcel ProjectOne ALM Free trial AndroidiOSself-hostedWebWin $10/mo7.4
    Microsoft System Center Service Manager vs TechExcel ProjectOne ALM
  5. 5
    iTop Free plan apiLinuxMacself-hostedWeb Free7.3
    Microsoft System Center Service Manager vs iTop
  6. 6
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo7.3
    Microsoft System Center Service Manager vs Znuny
  7. 7
    ZServiceDesk AndroidapiiOSLinuxMac 7.3
    Microsoft System Center Service Manager vs ZServiceDesk
  8. 8
    Alemba Service Manager AndroidapiiOSself-hostedWeb 7.1
    Microsoft System Center Service Manager vs Alemba Service Manager
  9. 9
    Freshservice Free trial AndroidapiiOSWeb $19/mo7.1
    Microsoft System Center Service Manager vs Freshservice
  10. 10
    Gfacility Free trial AndroidapiiOSWeb 7.1
    Microsoft System Center Service Manager vs Gfacility
  11. 11
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo7.0
    Microsoft System Center Service Manager vs Alloy Navigator
  12. 12
    InvGate Service Desk Free trial apiLinuxself-hostedWebWin $41.67/mo7.0
    Microsoft System Center Service Manager vs InvGate Service Desk
  13. 13
    OpsYnt ITSM Free trial AndroidapiiOSself-hostedWeb $49/mo7.0
    Microsoft System Center Service Manager vs OpsYnt ITSM
  14. 14
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.9
    Microsoft System Center Service Manager vs FreeITSM
  15. 15
    OMNITRACKER IT Service Management Center apiLinuxMacself-hostedWeb 6.9
    Microsoft System Center Service Manager vs OMNITRACKER IT Service Management Center
  16. 16
    SolarWinds Service Desk Free trial AndroidapiiOSWeb $39/mo6.9
    Microsoft System Center Service Manager vs SolarWinds Service Desk
  17. 17
    TOPdesk Free trial AndroidapiiOSself-hostedWeb £51/mo6.9
    Microsoft System Center Service Manager vs TOPdesk
  18. 18
    Vivantio apiself-hostedWeb $49/mo6.9
    Microsoft System Center Service Manager vs Vivantio
  19. 19
    Xurrent IMR Free trial AndroidapiiOSWeb $6/mo6.9
    Microsoft System Center Service Manager vs Xurrent IMR
  20. 20
    HaloITSM Free trial AndroidapiiOSself-hostedWeb £66/mo6.8
    Microsoft System Center Service Manager vs HaloITSM

Microsoft System Center Service Manager alternatives compared

#ToolScoreFree planFromRuns on
1GLPI7.6€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
2Infronest Problem Management7.5No₹29,999/moAndroid, API, iOS, Linux, Mac, self-hosted, Web, Windows
3Matrix42 FastViewer7.5No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
4TechExcel ProjectOne ALM7.4No$10/moAndroid, iOS, self-hosted, Web, Windows
5iTop7.3Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
6Znuny7.3Free plan$374.92/moAPI, Linux, self-hosted, Web
7ZServiceDesk7.3Android, API, iOS, Linux, Mac, self-hosted, Web, Windows
8Alemba Service Manager7.1Android, API, iOS, self-hosted, Web, Windows
9Freshservice7.1No$19/moAndroid, API, iOS, Web
10Gfacility7.1NoAndroid, API, iOS, Web
11Alloy Navigator7.0No$19/moAndroid, API, iOS, self-hosted, Web, Windows
12InvGate Service Desk7.0No$41.67/moAPI, Linux, self-hosted, Web, Windows
13OpsYnt ITSM7.0No$49/moAndroid, API, iOS, self-hosted, Web
14FreeITSM6.9Free planFreeAPI, Linux, self-hosted, Web, Windows
15OMNITRACKER IT Service Management Center6.9API, Linux, Mac, self-hosted, Web, Windows
16SolarWinds Service Desk6.9No$39/moAndroid, API, iOS, Web
17TOPdesk6.9No£51/moAndroid, API, iOS, self-hosted, Web
18Vivantio6.9$49/moAPI, self-hosted, Web
19Xurrent IMR6.9No$6/moAndroid, API, iOS, Web
20HaloITSM6.8No£66/moAndroid, API, iOS, self-hosted, Web
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Questions about Microsoft System Center Service Manager alternatives

What is the best alternative to Microsoft System Center Service Manager?

GLPI, number 1 in IT problem management software with a score of 7.6 out of 10. The others here: Infronest Problem Management, Matrix42 FastViewer, TechExcel ProjectOne ALM and 16 more.

What is the best free alternative to Microsoft System Center Service Manager?

iTop is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.