Jira vs Xurrent ITSM
Jira
atlassian.com
Xurrent ITSM
xurrent.comSide by side
| Figure | Jira | Xurrent ITSM |
|---|---|---|
| Price from | $7.91/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 11 | 5 |
| Spec score · IT Knowledge Base Software | 9.0 (#8) | 6.7 (#54) |
| Headquarters | Sydney, Australia and San Francisco, California | Santa Barbara, California, USA; Austin, Texas, USA |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | The product provides an API-first architecture and pre-built integrations; the listed integrations include Atlassian Jira. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | Pricing tiers include access to Xurrent Support, with higher tiers listing support desk business-hours coverage and 24x7 escalation support. |
Plans
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
Xurrent ITSM
- CorporatePriced on request
- EnterprisePriced on request
- MSP CorporatePriced on request
- MSP EnterprisePriced on request
- StarterPriced on request
In their own words
Xurrent ITSM
Xurrent ITSM has no write-up on Specifiction yet; its figures are above.