JivoChat vs LooperChat
JivoChat
jivochat.comLooperChat
looperchat.comSide by side
| Figure | JivoChat | LooperChat |
|---|---|---|
| Price from | $28/mo | $30/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Live chat software | 9.4 (#2) | 8.7 (#20) |
| Website chatbot | Yes | Yes |
| Chat channels | omnichannel | website |
| Free plan | Yes | Yes |
| Integrations | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. | LooperChat supports Model Context Protocol integrations, including custom MCP servers on the Business plan. |
| Live agent chat | Yes | Yes |
| Security | JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits. | The privacy policy says Transfon uses security measures to protect personal information and stored data from unauthorized access, alteration, disclosure, or destruction. |
| Paid from | 28 | 30 |
| Visitor tracking | Yes | Yes |
Plans
LooperChat
- FreeFree
- Basic$30 a month
- Business$90 a month
- EnterprisePriced on request
In their own words
JivoChat
JivoChat is a customer communication platform for website chat and live-agent conversations. It includes a website chatbot, visitor tracking, and omnichannel chat, with five agent seats and 50 listed integrations. It runs on the web, Windows, macOS, Linux, iOS, and Android. The Free plan costs nothing. Paid plans start at $28/mo (annual), and a 14-day trial is available. Basic includes proactive invitations, pre-chat buttons, real-time visitor monitoring, automatic assistant ready answers, anti-spam protection, and JivoChat CRM. Professional adds the Telephony Plus module, WhatsApp integration, voice messages on Telegram, Instagram, and Facebook, chatbot integration, and chat rescue. Enterprise includes a mobile SDK, chat routing, a video call module, and a chat API. These tiers provide different combinations of visitor engagement, messaging, and support functions. The listed prices for Basic, Professional, and Enterprise are $28.00, $42.00, and $56.00 per month, respectively, when billed annually.
LooperChat
LooperChat has no write-up on Specifiction yet; its figures are above.