JivoChat vs Zoho SalesIQ
JivoChat
jivochat.com
Zoho SalesIQ
zoho.comSide by side
| Figure | JivoChat | Zoho SalesIQ |
|---|---|---|
| Price from | $28/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 8 |
| Spec score · Live chat software | 9.4 (#2) | 8.9 (#13) |
| Spec score · Conversational Support Software | 9.1 (#5) | 8.0 (#15) |
| Included agent seats | 5 | 1 |
| Website chatbot | Yes | Yes |
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | Yes |
| Integrations | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. | Zoho lists integrations including Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Analytics, Shopify, Mailchimp, Clearbit, Zendesk, and OpenAI. |
| Live agent chat | Yes | Yes |
| Security | JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits. | Zoho says it maintains an Information Security Management System and policies covering the security, availability, processing, integrity, and confidentiality of customer data. |
| Visitor tracking | Yes | Yes |
Plans
Zoho SalesIQ
- FreeFree
- BasicPriced on request
- ProfessionalPriced on request
- EnterprisePriced on request
- FreeFree
- BasicPrice not published
- EnterprisePrice not published
- ProfessionalPrice not published
In their own words
JivoChat
JivoChat is a customer communication platform for website chat and live-agent conversations. It includes a website chatbot, visitor tracking, and omnichannel chat, with five agent seats and 50 listed integrations. It runs on the web, Windows, macOS, Linux, iOS, and Android. The Free plan costs nothing. Paid plans start at $28/mo (annual), and a 14-day trial is available. Basic includes proactive invitations, pre-chat buttons, real-time visitor monitoring, automatic assistant ready answers, anti-spam protection, and JivoChat CRM. Professional adds the Telephony Plus module, WhatsApp integration, voice messages on Telegram, Instagram, and Facebook, chatbot integration, and chat rescue. Enterprise includes a mobile SDK, chat routing, a video call module, and a chat API. These tiers provide different combinations of visitor engagement, messaging, and support functions. The listed prices for Basic, Professional, and Enterprise are $28.00, $42.00, and $56.00 per month, respectively, when billed annually.
Zoho SalesIQ
Zoho SalesIQ has no write-up on Specifiction yet; its figures are above.